
Customer Support Representative Position
3 days ago
Job Role: Customer Support Specialist
We are seeking a talented individual to join our team as a Customer Support Specialist. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support.
Key Responsibilities:
- Customer Service: Provide timely and effective responses to customer inquiries via phone, email, or chat.
- Ticket Management: Manage and resolve customer complaints in a professional and courteous manner.
- Product Knowledge: Develop and maintain in-depth knowledge of our products and services to effectively assist customers.
- Team Collaboration: Work collaboratively with internal teams to ensure seamless customer experience.
Working Hours:
- Monday – Friday from 7pm to 4am with an hour lunch break (Available on Alternative Saturday)
Benefits:
- Opportunity to work with a dynamic team
- Chance to develop your skills and knowledge
- Competitive compensation package
Requirements:
- Education: Bachelor's degree in any field
- Experience: Minimum 1 year of customer support experience
- Skills: Excellent communication and problem-solving skills
What We Offer:
- A supportive and inclusive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
How to Apply:
- Please submit your application, including your resume and cover letter, to us.
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