
Recovery Expert
1 week ago
Our goal is to recover owed money by understanding the debtor's financial situation and developing a personalized plan to help them settle their debt. This involves effective communication, negotiation skills, and building trust with the debtor.
We are looking for a skilled Recovery Officer who can handle customers' questions or complaints professionally and empathetically. You will be responsible for identifying gaps in the system and recommending solutions to improve our recovery processes.
The ideal candidate should have good negotiation and persuasion skills, computer literacy, and experience working with targets and deadlines. They should also possess great interpersonal and communication skills, allowing them to build strong relationships with debtors and colleagues alike.
This role requires a team player who is adaptable, organized, and able to prioritize tasks effectively. If you have a passion for resolving conflicts and finding creative solutions, we encourage you to apply for this challenging and rewarding position.
Key Responsibilities:
- Develop and implement effective recovery plans to minimize debt loss
- Build strong relationships with debtors through effective communication and negotiation
- Identify and recommend solutions to improve our recovery processes
- Maintain accurate records of all interactions with debtors
- Collaborate with colleagues to achieve team goals and objectives
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