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Sales and Service Expert

2 weeks ago

Karachi, Sindh, Pakistan beBeeCustomer Full time $40,000 - $70,000

We're seeking a Customer Support Professional to drive exceptional client experiences.

Key Responsibilities:
  • Responding to customer inquiries via phone, email, and chat
  • Providing technical guidance on cybersecurity products and services
  • Resolving customer issues efficiently and effectively
  • Collaborating with our technical team to escalate and resolve complex issues
  • Maintaining up-to-date knowledge of our products and services
Required Skills & Qualifications:
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • A customer-focused mindset with a friendly and professional demeanor
  • Ability to work in a fast-paced environment
  • Basic understanding of cybersecurity concepts (preferred)
  • Prior customer service experience is a plus
Benefits:
  • Competitive salary package
  • Comprehensive training and ongoing support
  • Opportunities for career growth and development
  • A collaborative and inclusive work environment
  • The chance to be part of a company making a real impact in the cybersecurity space

If you're passionate about delivering exceptional customer service and have a strong desire to learn and grow, we encourage you to apply today