Customer Service Operations Manager

Contact Center Team LeadAre you a results-driven leader with a passion for global customer service? This role requires driving excellence in international operations.

Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience.You will be the key liaison to our UK client's customer service department therefore, you must have...

We are seeking a highly motivated and customer-focused professional to lead our customer service operations."],

Job OverviewAs a seasoned Call Centre Manager, you will oversee the daily operations of our call centre in Lahore, ensuring seamless execution and exceptional customer experiences.Key Responsibilities:Manage call centre operations, including sourcing equipment, resource planning, and implementing effective call centre strategies.Conduct needs assessments,...

Job SummaryWe are seeking a highly motivated and efficient Sales Operations Coordinator to join our team. As a Sales Operations Coordinator, you will be responsible for providing exceptional customer service, coordinating with internal teams, and resolving operational issues.About the JobThis role involves assisting walk-in customers, handling inquiries, and...

This critical role demands a seasoned professional who can lead, manage, and motivate teams to achieve store objectives.Key ResponsibilitiesDesign and implement sales training programs to enhance product knowledge and sales skills.Monitor and evaluate staff performance, providing constructive feedback to drive improvement.Maintain accurate attendance records...

Job Title: Service Delivery Lead">About the Role:This is an exciting opportunity to lead our service delivery team and ensure that our customers receive the highest quality services.Responsibilities:Lead a team of marketing professionals to oversee social media and promote our brand.Ensure smooth running of services by leading the operations team.Oversee...

Call Centre Management">The successful candidate will be responsible for leading a team of customer service professionals, providing exceptional support to clients and ensuring seamless day-to-day operations.">Key Responsibilities:">">Oversee the management of resources, including equipment and personnel, to ensure optimal performance and...

The ideal candidate should hold a Bachelor/Master's degree preferably in Computer Sciences. Have a minimum of 4-5 years of experience in Customer Services, preferably in a technical environment. Experience in IT Service Management will be preferred.Should have experience in technical project management and hands-on experience with network, systems,...

We are seeking a skilled Account Manager to work with us. The successful candidate will be responsible for supporting senior management, handling customer accounts, and ensuring seamless operations.The ideal candidate will have experience in managing customer accounts, as well as a strong understanding of customer billing procedures. They will also be able...