
Product Assistance Specialist
3 days ago
We are seeking a Product Assistance Specialist to provide expert technical assistance to customers.
Key Responsibilities:- Respond promptly to customer inquiries via phone, email, or chat.
- Assist customers in utilizing specific product features.
- Analyze and document product malfunctions, including testing different scenarios or simulating user behavior.
- Update internal databases with information on technical issues and customer interactions.
- Monitor social media for customer complaints and offer assistance.
- Share feature requests and effective workarounds with colleagues.
- Notify customers about new product features and functionalities.
- Follow up with customers to ensure technical issues are resolved.
- Gather customer feedback and share it with relevant teams.
- Support the training of junior Customer Support Representatives.
- Experience as a Product Assistance Specialist or equivalent role.
- Familiarity with the industry is beneficial.
- Proficiency in using help desk software and remote support tools.
- Understanding of CRM system functionality.
- Exceptional communication and problem-solving skills.
- Able to multitask and handle complex cases with patience.
- Bachelor's degree in Information Technology or relevant diploma.
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Product Specialist L1
2 weeks ago
Islamabad, Islamabad, Pakistan IntegCubes Full timeJoin IntegCubes as a Product Specialist L1, and be a key player in supporting and enhancing our software product. As a Product Specialist, you will be at the forefront of customer interactions, ensuring they have a seamless experience with our healthcare software.Provide first-level support to customers on product inquiries and issues.Collaborate with the...
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Product Specialist L1
2 weeks ago
Islamabad, Islamabad, Pakistan IntegCubes Full timeAs a Product Specialist L1 at IntegCubes, you will play a pivotal role in delivering exceptional customer experiences with our healthcare software.Provide top-notch first-level support to customers on product inquiries and issues.Collaborate closely with the product development team to understand and communicate new features and updates.Assist customers in...
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Product Specialist
4 weeks ago
Islamabad, Islamabad, Pakistan ShahCo Medical Pvt. ltd. Full timeCompany DescriptionShahCo Medical Pvt. Ltd. began as a distributor of a limited range of medical products and quickly grew into one of Pakistan's prominent companies. Our vision is to become one of the top bio-medical engineering solution providers in the country, recognized by the healthcare industry for our reliable and technically advanced solutions. We...
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Shopify Assistant
5 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob OverviewWe are seeking a highly skilled E-Commerce Assistant to join our team. As an E-Commerce Assistant, you will be responsible for optimizing product descriptions, conducting regular website reviews, and managing product inventory levels.ResponsibilitiesOptimize product listings for clarity and conversion.Conduct regular website reviews to identify...
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Product Support Specialist
4 weeks ago
Islamabad, Islamabad, Pakistan TalentPop App Full timeJoin Our Team as a Product Support Specialist (Voice and Chat)Assist customers with product-related inquiries through voice and chat Deliver accurate product information and troubleshooting.Why You'll Love This Role:You'll be the friendly voice and helpful support that our clients rely on. Your mix of verbal and written communication skills will ensure...
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ECommerce and SEO Assistant
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a highly motivated individual to fill the role of assistant digital marketing specialist. As an assistant, you will work closely with your lead to achieve business objectives in digital marketing, eCommerce management, and search engine optimization.Your responsibilities will include:Publishing content on various platforms.Product management...
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Product Specialist
3 weeks ago
Islamabad, Islamabad, Pakistan Python Insurance Full timeProduct Specialist is responsible for providing detail product knowledge to customers. This position coordinates, executes, and manages programs built to effectively retain customers through positive relationship-building, listening to concerns/addressing issues and educating customers on the value of our products throughout the call. A customer-oriented...
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Product Knowledge Specialist
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeThe Product Specialist role requires an individual with excellent communication and interpersonal skills. As a Product Specialist, you will be responsible for building relationships with customers, understanding their needs, and providing tailored solutions.Key ResponsibilitiesConduct thorough research on customer needs and preferences to develop targeted...
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Product Sales Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Silverdale Full timeAbout the RoleSilverdale Tech is seeking a highly motivated and experienced sales professional to join our team as a Product Sales Specialist. As a key member of our sales team, you will be responsible for driving sales growth and revenue generation through effective product sales strategies.
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Product Registration Specialist
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a highly experienced Product Registration Specialist to join our team. The successful candidate will be responsible for managing the registration process for new and existing products, ensuring compliance with regulatory requirements, and providing support to other departments as needed.Registration of new and existing...