Network Monitoring Specialist

4 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Network Operations Centre (NOC) Engineer

We are seeking a detail-oriented and technically skilled NOC Engineer to join our IT operations team. This is a full-time, onsite position based at our Head Office.

Key Responsibilities:
  • Monitor network and infrastructure systems, including servers, routers, switches, and applications
  • Respond to alerts and incidents, investigate root causes, and perform first-level troubleshooting
  • Escalate critical issues to appropriate teams based on severity and impact
  • Maintain accurate logs of incidents, actions taken, and system performance metrics
  • Coordinate scheduled maintenance and upgrades with minimal disruption to services
  • Perform routine checks and preventative maintenance on network and server equipment
  • Work closely with system administrators, network engineers, and security teams to ensure system uptime
  • Document standard operating procedures (SOPs) and update runbooks
  • Support backup and disaster recovery operations
  • Ensure compliance with IT policies and service-level agreements (SLAs)
Requirements:
  • Bachelor's degree in Computer Science, IT, or a related field
  • 13 years of experience in NOC, IT operations, or network/system monitoring roles
  • Solid understanding of networking protocols (TCP/IP, DNS, DHCP, SNMP)
  • Hands-on experience with monitoring tools such as Zabbix, Nagios, PRTG, or SolarWinds
  • Familiarity with ticketing and ITSM platforms like Jira Service Desk or ManageEngine
  • Basic knowledge of Linux/Unix and Windows Server environments
  • Ability to diagnose and escalate issues quickly under pressure
  • Strong analytical and communication skills
  • Willingness to work in shifts, including nights and weekends as needed
  • Certifications such as CCNA, CompTIA Network+, or ITIL Foundation are a plus
About the Role:

This role is ideal for individuals who thrive in high-availability environments and have a passion for IT infrastructure.



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