
Application Support Professional
2 days ago
Job Description:
We are seeking a highly skilled technical expert to provide application production support within the ITIL framework. The role involves ensuring seamless operations for wealth management applications, with expertise across asset classes, portfolio management, and trade lifecycle processes.
Key Responsibilities:
- Troubleshooting, configuration, and maintenance of applications
- Application performance tuning and optimization
- Resolving tickets with quality and within SLA timelines
- Proactive monitoring and incident analysis
- Workflow maintenance and configuration
Requirements:
- 5+ years of experience in application production support in large organizations
- Expertise in Oracle SQL, PL/SQL, MSSQL, and .NET application frameworks
- Familiarity with Unix commands and middleware systems like TIBCO/Open API/Microservices
- Strong knowledge of asset classes: Equities, Fixed Income, Funds, ETFs, and Structured Products
- Familiarity with portfolio management and trade lifecycle processes in wealth management
Good-to-Have Skills:
- Understanding of limit monitoring, LTV concepts, Haircuts, Margin Calls, and Liquidation
- Collateral Management processes such as Pledge/UnPledge
- Basic market data knowledge
- Open source applications and components
Qualifications & Experience:
- 5+ years of relevant technical experience in large organizations
- Banking or financial services background – preferred
- Familiarity with ITIL frameworks and application production support best practices
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