Electronics Support Specialist

1 week ago


Lahore, Punjab, Pakistan beBeeInverter Full time 1,000,000 - 1,200,000
Job Title: Service Manager
Job Description:

We're looking for a skilled Service Manager to oversee the maintenance and repair of our inverter products. As a key member of our team, you'll be responsible for ensuring our customers receive top-notch service and support.

Required Skills and Qualifications:
  • Education and Major: A bachelor's degree or higher in electronics, electrical engineering, power electronics, electrical automation, or a related field is required.
  • Work Experience: At least 3 years of experience in inverters or energy storage inverters, or 3 years of experience in on-site maintenance services for UPS power supplies and inverter products.
  • Language Skills: Proficient English listening and speaking skills are essential for independent product explanations and training.
  • Professional Skills:
    • Technical Knowledge: Proficiency in high and low voltage power distribution and electronic circuit knowledge is necessary.
  • Software Application: Ability to skillfully use office software such as Word, Excel, and PowerPoint is required.
  • Fault Diagnosis: Strong fault diagnosis capabilities are needed to quickly locate problems based on customer descriptions and assist customers in resolving technical issues during inverter installation and usage through remote guidance.
Benefits:
  • Standard Mandarin Communication: Clear articulation and fluent expression are required.
  • Customer Service Mindset: A strong customer service mindset is essential for enthusiastic and patient users.
  • Pressure Resistance: Adaptability to an intensive work environment, emotional pressure from customers, and good working state maintenance are required.
  • Learning Ability: Strong learning ability is required to master new products and technologies timely.
  • Teamwork: Close collaboration with technical teams and after-sales teams is necessary.
  • Responsibility: A serious and responsible attitude toward work with a high sense of responsibility is required.
Others:
  • Seniority Level: Associate.
  • Employment Type: Full-time.
  • Job Function: Management.
  • Industries: Appliances, Electrical, and Electronics Manufacturing.

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