Business Development Leader

5 days ago


Gujranwala, Punjab, Pakistan PKGIFT Full time
Job Role

The Floor Manager at PKGIFT is responsible for overseeing store operations, leading teams, and driving business results.

Core Responsibilities:
  • Team Leadership: Lead and motivate store crew members to achieve shared goals.
  • Service Flow: Oversee the service flow in-store, ensuring seamless customer experiences.
In-Depth Responsibilities:
  1. Employee Support: Provide coaching and development opportunities to employees, fostering a culture of growth and improvement.
  2. Task Assignment: Assign tasks and instructions to team members, promoting clear understanding and expectations.
  3. Training and Feedback: Develop and deliver training programs to enhance employee skills, providing constructive feedback and coaching.
  4. Store Checks: Conduct regular inspections of store operations and product displays before opening and closing hours.
  5. Inventory Tracking: Accurately record inventory, including materials or products received or ordered.
  6. Customer Relationships: Build strong relationships with customers through active listening and prompt issue resolution.
  7. Reporting and Communication: Maintain open communication with the Manager regarding sales performance, employee matters, and key operational issues.
Required Skills:
  • Business Acumen: Familiarity with Business Management principles is essential for success in this role.
  • Industry Expertise: Previous experience working in a mall, retail shop, or fast-food establishment is highly desirable.

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