
Support Liaison
1 day ago
Customer Support Liaison
We are seeking a professional to provide exceptional customer service and support on a 24/7 basis. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Respond to customer inquiries via phone calls and resolve issues efficiently.
- Converse with customers in English language over the phone with a focus on providing excellent customer service.
- Work on different platforms like Shopify, Slack, Gorgias, and Google Voice.
- Meet sales and marketing targets while ensuring customer satisfaction.
Requirements:
- Fluency in English language.
- Basic knowledge of automobiles/cars or ability to learn quickly.
- Comfortable with flexible timing for 24/7 operation.
- Understanding of reporting and performance tracking.
- Experience in sales and marketing.
Benefits: Incentive Bonus
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