Cloud Infrastructure and Database Operations Specialist

4 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking an experienced Cloud Infrastructure and Database Operations Specialist to design, develop, and maintain a robust cloud infrastructure hosting service that supports our SaaS platform.

This role is responsible for continuously improving the infrastructure service to enhance the organization's capabilities and deliver high-quality user experiences.

Key Responsibilities:
  • Ensure the continuous availability of the SaaS product cloud infrastructure through automated monitoring, redundancy, resilience, and service protection.
  • Resolve critical and major incident services related to the SaaS Infrastructure to minimize service impact.
  • Collaborate with software development and support teams on product delivery, security, compliance, and benchmarking.
  • Maintain and administer highly available database systems in a 24/7 cloud environment, ensuring databases are secure, available, and recoverable.
  • Demonstrate expertise in database performance tuning in a large database environment serving millions of requests.
  • Work with internal stakeholders to ensure governance of data and compliance with policies (GDPR, CCPA, SOC, PCI, etc.).
  • Manage stakeholder expectations by keeping them informed of relevant SaaS Infrastructure risks and issues.
  • Oversee Windows and Network Operations within VM/Azure.
  • Monitor, troubleshoot, and install cloud-based platforms across all systems to meet defined business service levels.
  • Research and resolve customer-impacting database events efficiently.
  • Coordinate scheduled maintenance activities.
Requirements:
  • Bachelor's degree in Computer Science or related field.
  • 5+ years of experience in Azure, AWS, SaaS, or Cloud environments.
  • Experience in cloud and IT infrastructure managed services with a global delivery model for enterprise SaaS companies.
  • In-depth understanding of cloud computing concepts, virtualization, storage solutions, and networking. Certifications such as CCNA, AWS, or Azure are preferred.
  • Experience in IT software development with knowledge of SDLC methodologies (Agile, Kanban, Scrum).
  • Familiarity with next-gen technologies, including Product Engineering, Cloud, Data, SaaS products, Artificial Intelligence, and Machine Learning.
  • Strong understanding of database technologies, administration, performance tuning, and high availability (ideally SQL Server DBA).
  • Technical knowledge of Microsoft Windows Server technologies and administration.
  • Ability to troubleshoot TCP/IP, DNS, and firewall issues.
Perks and Benefits:
  • Provident Fund and Medical Allowances.
  • Professional Training and Certifications.
  • Paid Time Off.
  • Semi-Annual Performance Bonus and Awards.

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