
Customer Service Representative
1 day ago
Job Summary
We are seeking an entry-level Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for customers, providing support and assistance with their inquiries.
About the Role
- Handle inbound/outbound calls professionally and respond promptly to customer inquiries through various channels.
- Identify customer needs and ensure satisfaction by maintaining good knowledge of our services to assist customers effectively.
- Follow up with customers to ensure their issues are resolved in a timely manner.
Requirements
- 0-2 years of experience in a customer support or client dealing role.
- Excellent English communication skills (both written and verbal).
- Empathetic, patient, and solution-oriented mindset.
- Strong organizational and multitasking abilities.
Benefits
- Opportunities for career growth and development in a collaborative, supportive work culture.
- A comprehensive benefits package including medical and opportunities for professional development.
Shift Timings
Flexible morning and evening shifts available, aligned with UK time zones.
Seniority Level
This is an entry-level position suitable for recent graduates or individuals looking to start their career in customer service.
Employment Type
This is a full-time position offering a stable and secure work environment.
Industries
We are part of the translation and localization industry, working with clients across the globe.
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