Call Center Operations Specialist

21 hours ago


Lahore, Punjab, Pakistan RSF Soft Full time
Role Overview

This is an exciting opportunity to join our growing team as a Call Center Executive. As a key member of our customer-facing team, you'll play a critical role in delivering exceptional customer experiences and driving sales growth.

Main Responsibilities

Your key responsibilities will include:

  • Providing top-notch customer service and support
  • Generating new sales leads and converting them into revenue-generating opportunities
  • Collaborating with colleagues to identify areas for improvement and implement changes
Requirements

To succeed in this role, you'll need:

  • 1+ years of experience in a call center environment, preferably in a similar capacity
  • Excellent communication and interpersonal skills
  • A strong understanding of sales processes and techniques
  • The ability to work independently and as part of a team
Benefits Package

We offer a comprehensive benefits package, including medical and dental insurance, as well as ongoing training and development opportunities. You'll also enjoy a competitive salary and commission structure.



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