Human Resource Leader

7 days ago

Lahore, Punjab, Pakistan beBeeHospitality Full time 6,000,000 - 8,000,000

Job Overview:

To lead the Human Resources function, ensuring strategic alignment of initiatives with business objectives.

The HR Manager will oversee recruitment, payroll, training and development, employee relations, performance management and compliance across all brands.

Key Responsibilities:

  • Develop and implement HR strategies aligned with the company's vision and goals.
  • Work closely with the leadership team to forecast talent needs and create succession plans.

Recruitment & Staffing:

  • Lead the end-to-end recruitment process for all positions.
  • Ensure quality hires through strategic sourcing, interviewing and onboarding practices.
  • Build partnerships with hospitality schools and training institutes for talent pipelines.

Training & Development:

  • Design and implement training programs focused on customer service, food and beverage excellence, compliance and leadership.
  • Coordinate with restaurant managers to identify skill gaps and address them through targeted learning.

Performance Management:

  • Manage the annual performance review process with KPIs tailored to each department.
  • Support managers in conducting appraisals, feedback and goal-setting.

Employee Relations & Culture:

  • Foster a positive work environment rooted in hospitality excellence.
  • Address employee grievances, disciplinary issues and conflict resolution in a professional manner.
  • Lead internal engagement programs, employee recognition and retention initiatives.

Compliance & HR Operations:

  • Ensure compliance with local labour laws and regulations.
  • Maintain accurate employee records, contracts and documentation.
  • Attendance and payroll coordination with finance and timely disbursement of salaries.

Organizational Development:

  • Champion organizational change initiatives and continuous improvement.
  • Support expansion plans with scalable HR practices across new outlets or cities.

Requirements:

  • Strong interpersonal and communication skills
  • Strategic thinking and hands-on execution
  • In-depth knowledge of Pakistani labour laws
  • Leadership in a multi-brand, fast-paced hospitality environment
  • High emotional intelligence and problem-solving ability
  • Proficient in HR software tools (e.g., Odoo)

Education & Experience:

  • Bachelor's or Master's degree in Human Resource Management
  • 6+ years of HR experience, preferably 3+ years in the hospitality industry
  • Proven experience in managing HR for multi-location or multi-brand operations
  • Odoo HR software experience preferred
  • Occasional travel to restaurants for audits, training or support

Remuneration:

  • Competitive salary package
  • Annual performance-based bonus
  • Benefits include medical insurance, vacation, sick days, dining discounts and professional development opportunities

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