Spanish Language Support Expert

4 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

This is an excellent opportunity for a fluent Spanish-speaking individual to thrive in a collaborative, high-energy workplace. As a Customer Support Representative, you will provide exceptional support to our clients, handling inquiries via phone, email, or chat while ensuring top-tier customer satisfaction.

Job Description:

We're hiring a Customer Support Representative to join our on-site team in Islamabad. In this role, you'll provide exceptional support to our clients, handling inquiries via phone, email, or chat while ensuring top-tier customer satisfaction.

Responsibilities:

  • Customer support in Spanish and English.
  • Resolving customer issues related to trips.
  • Maintaining accurate records in CRM systems.
  • Meeting KPIs such as response time, resolution rate, and customer satisfaction.
  • Working on-site at our office in Islamabad.

Skills & Qualifications:

  • Fluent in Spanish (C1/C2 level) + English (B2+).
  • Prior experience in customer service is preferred, but freshers with strong language skills may apply.
  • Familiarity with CRM tools is a plus.
  • Strong problem-solving and interpersonal skills.
  • Availability to work full-time on-site in Islamabad.

Benefits:

  • Competitive salary + performance incentives.
  • Professional growth opportunities.
  • Structured training programs.
  • Vibrant, team-oriented workplace.


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