
Spanish Language Support Expert
4 days ago
This is an excellent opportunity for a fluent Spanish-speaking individual to thrive in a collaborative, high-energy workplace. As a Customer Support Representative, you will provide exceptional support to our clients, handling inquiries via phone, email, or chat while ensuring top-tier customer satisfaction.
Job Description:
We're hiring a Customer Support Representative to join our on-site team in Islamabad. In this role, you'll provide exceptional support to our clients, handling inquiries via phone, email, or chat while ensuring top-tier customer satisfaction.
Responsibilities:
- Customer support in Spanish and English.
- Resolving customer issues related to trips.
- Maintaining accurate records in CRM systems.
- Meeting KPIs such as response time, resolution rate, and customer satisfaction.
- Working on-site at our office in Islamabad.
Skills & Qualifications:
- Fluent in Spanish (C1/C2 level) + English (B2+).
- Prior experience in customer service is preferred, but freshers with strong language skills may apply.
- Familiarity with CRM tools is a plus.
- Strong problem-solving and interpersonal skills.
- Availability to work full-time on-site in Islamabad.
Benefits:
- Competitive salary + performance incentives.
- Professional growth opportunities.
- Structured training programs.
- Vibrant, team-oriented workplace.
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