
Trip Support Representative
3 days ago
Are you looking for a challenging and rewarding role where you can utilize your Spanish language skills? We are seeking a Customer Support Representative to join our team in Islamabad. As a member of our team, you will provide exceptional support to our clients, handling inquiries via phone, email, or chat while ensuring top-tier customer satisfaction.
Key Responsibilities:
- Supporting customers in Spanish and English.
- Resolving customer issues related to trips.
- Maintaining accurate records in CRM systems.
- Meeting KPIs such as response time, resolution rate, and customer satisfaction.
- Working on-site at our office in Islamabad.
Requirements:
- Fluent in Spanish (C1/C2 level) + English (B2+).
- Prior experience in customer service is preferred, but freshers with strong language skills may apply.
- Familiarity with CRM tools is a plus.
- Strong problem-solving and interpersonal skills.
- Availability to work full-time on-site in Islamabad.
Benefits & Perks:
- Competitive salary + performance incentives.
- Professional growth opportunities.
- Structured training programs.
- Vibrant, team-oriented workplace.
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