
Spanish Customer Support Representative
3 days ago
Be among the first 25 applicants one week ago.
Contact: +92 315 5256024 | Email: teams@zephyrusmb.com
Website: www.zephyrusmb.com
Company: Zephyrus Innovations, LLC
Location: On-Site (I-10 Markaz, Islamabad, Pakistan)
About Us: Zephyrus Innovations is a forward-thinking company dedicated to delivering outstanding customer experiences. We specialize in [briefly mention your industry, e.g., BPO services, tech support, or customer experience solutions]. Join our team and thrive in a collaborative, high-energy workplace
Job Description: We're hiring a fluent Spanish-speaking Customer Support Representative (CSR) to join our on-site team in Islamabad. In this role, you'll provide exceptional support to our clients, handling inquiries via phone, email, or chat while ensuring top-tier customer satisfaction.
Key Responsibilities:
- Provide customer support in Spanish and English.
- Resolve customer issues related to Trips.
- Maintain accurate records in CRM systems.
- Meet KPIs such as response time, resolution rate, and customer satisfaction.
- Work on-site at our I-10 Markaz office in Islamabad.
Requirements:
- Fluent in Spanish (C1/C2 level) + English (B2+).
- Prior experience in customer service (preferred), but freshers with strong language skills may apply.
- Familiarity with CRM tools (e.g., Zendesk, Salesforce) is a plus.
- Strong problem-solving and interpersonal skills.
- Must be available to work on-site full-time in Islamabad.
Perks & Benefits:
- Competitive salary + performance incentives.
- Professional growth opportunities.
- Structured training programs.
- Vibrant, team-oriented workplace.
How to Apply:
Send your resume to teams@zephyrusmb.com with the subject line On-Site Spanish CSR Application – Muhammad Shahzaib.
#Hiring #CustomerSupport #SpanishJobs #OnSiteJobs #IslamabadJobs #ZephyrusInnovations
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