Spanish Customer Support Representative

2 weeks ago


Islamabad, Islamabad, Pakistan Zephyrus Innovations, LLC Full time
Spanish Customer Support Representative (CSR)

Be among the first 25 applicants one week ago.

Contact: +92 315 5256024 | Email: teams@zephyrusmb.com

Website: www.zephyrusmb.com

Company: Zephyrus Innovations, LLC

Location: On-Site (I-10 Markaz, Islamabad, Pakistan)

About Us: Zephyrus Innovations is a forward-thinking company dedicated to delivering outstanding customer experiences. We specialize in [briefly mention your industry, e.g., BPO services, tech support, or customer experience solutions]. Join our team and thrive in a collaborative, high-energy workplace

Job Description: We're hiring a fluent Spanish-speaking Customer Support Representative (CSR) to join our on-site team in Islamabad. In this role, you'll provide exceptional support to our clients, handling inquiries via phone, email, or chat while ensuring top-tier customer satisfaction.

Key Responsibilities:

  1. Provide customer support in Spanish and English.
  2. Resolve customer issues related to Trips.
  3. Maintain accurate records in CRM systems.
  4. Meet KPIs such as response time, resolution rate, and customer satisfaction.
  5. Work on-site at our I-10 Markaz office in Islamabad.

Requirements:

  1. Fluent in Spanish (C1/C2 level) + English (B2+).
  2. Prior experience in customer service (preferred), but freshers with strong language skills may apply.
  3. Familiarity with CRM tools (e.g., Zendesk, Salesforce) is a plus.
  4. Strong problem-solving and interpersonal skills.
  5. Must be available to work on-site full-time in Islamabad.

Perks & Benefits:

  • Competitive salary + performance incentives.
  • Professional growth opportunities.
  • Structured training programs.
  • Vibrant, team-oriented workplace.

How to Apply:

Send your resume to teams@zephyrusmb.com with the subject line On-Site Spanish CSR Application – Muhammad Shahzaib.

#Hiring #CustomerSupport #SpanishJobs #OnSiteJobs #IslamabadJobs #ZephyrusInnovations

#J-18808-Ljbffr

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