Orthopedic Practice Patient Liaison

4 days ago


Lahore, Punjab, Pakistan Revcircle Full time
Job Summary
We are looking for an experienced Orthopedic Practice Patient Liaison to connect with patients who have pending balances. This role involves explaining account details, addressing queries, and ensuring timely payments before accounts go to collections.

Responsibilities
  • Engage with patients via phone calls and resolve any billing-related issues.
  • Utilize medical billing software to access patient records and update account information.
  • Collaborate with internal teams to ensure accurate account updates and resolve discrepancies.

Qualifications
  • Prior experience in patient-facing roles within the medical billing and RCM industry.
  • Familiarity with medical billing terminology, including EOBs, co-pays, deductibles, and insurance coverage.
  • Strong communication and problem-solving skills, with the ability to handle sensitive patient concerns.


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