Patient Calling Specialist

4 weeks ago

Lahore, Punjab, Pakistan Revcircle Full time
Patient Calling Specialist - Medical Billing & Revenue Cycle Management

Job Summary:

We are seeking a Patient Calling Specialist with experience in medical billing and revenue cycle management (RCM) to join our team. This role involves contacting patients of an orthopedic practice with pending balances, providing billing details, resolving queries, and encouraging timely payments before accounts go to collections.

Key Responsibilities:

  1. Call patients with outstanding balances, explain account details, and encourage payment.
  2. Provide accurate information on co-pays, deductibles, adjustments, write-offs, and insurance coverage.
  3. Address patient inquiries professionally and offer solutions based on billing guidelines.
  4. Use medical billing software to access and update patient records.
  5. Maintain detailed call logs and collaborate with internal teams for accurate account updates.

Required Qualifications:

  1. Experience in the medical billing and RCM industry, particularly in patient interaction roles.
  2. Familiarity with billing terms like EOB, co-pays, deductibles, and insurance eligibility.
  3. Proficiency in medical billing software.
  4. Strong communication and persuasion skills in English.
  5. Problem-solving ability to handle sensitive patient concerns.
  6. Experience in orthopedic practices is a plus.

Preferred Skills:

  1. Proven success in resolving patient balances and driving payments.
  2. Understanding of the healthcare revenue cycle.
  3. Strong negotiation and interpersonal skills.

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Administrative

Industries: Hospitals and Health Care

#J-18808-Ljbffr

  • Patient Service Representative

    2 weeks ago

    Lahore, Punjab, Pakistan MechriseTech Solutions Full time

    Timings: 07 PM – 04 AM (Monday - Friday) - Evening TimeResponsibilities:Contact patients via telephone prior to their scheduled appointment.Interview patients over the telephone to obtain complete and accurate information.Enter all patient data into the electronic medical record.Re-schedule patient appointments as required via telephone calls and written...

  • Senior Inbound Call Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan Royal Solar Energy Pvt Ltd Full time

    6 days ago Be among the first 25 applicantsJob Overview:We are looking for a friendly, confident, and customer-focused Inbound Call Specialist to join our growing team in DHA Phase 8, Lahore. In this role, you will be the first point of contact for our customers, handling incoming calls, answering inquiries, providing product/service information, and...

  • Patient Service Representative/Customer Care

    2 weeks ago

    Lahore, Punjab, Pakistan Texas Behavioral Health, PLLC. Full time

    Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced...

  • Patient Scheduling Representative

    6 days ago

    Lahore, Punjab, Pakistan Collaborate Solutions Full time

    We are seeking detail oriented Patient Scheduling Representatives to join our team. The Patient Scheduling Representative plays a critical role in facilitating patient appointments, ensuring accurate scheduling, and providing exceptional customer service to our patients. This position requires excellent communication skills, strong attention to detail, and a...

  • Call Center Specialist

    4 weeks ago

    Lahore, Punjab, Pakistan FreeSpace Full time

    Direct message the job poster from FreeSpaceCOO at FreeSpace | Co-Founder of Drivedea | Expert in Scaling Startups & Engaging Software TalentRole DescriptionThis is a full-time hybrid role for a Call Center Specialist at FreeSpace. The Call Center Specialist will be responsible for customer support, communication, and providing excellent customer...

  • Call Center Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan RSF SOFT Full time

    5 days ago Be among the first 25 applicantsCompany DescriptionRSF Soft is a leading company specializing in Website Development, Software Development, and Website Marketing. Our team of SEO experts crafts Google-friendly strategies to boost web traffic and social media engagement. We provide SEO services, web development, and custom software solutions...

  • Call Center Sales Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan Howmuch Full time

    Call Center Sales Specialist - Arabic SpeakerJoin to apply for the Call Center Sales Specialist - Arabic Speaker role at HowmuchCall Center Sales Specialist - Arabic Speaker2 years ago Be among the first 25 applicantsJoin to apply for the Call Center Sales Specialist - Arabic Speaker role at HowmuchGet AI-powered advice on this job and more exclusive...

  • Cold Calling Specialist

    1 week ago

    Lahore, Punjab, Pakistan beBeeSpecialist Full time $2,000 - $3,000

    Job TitleCold Calling SpecialistAs a skilled Cold Caller, you will be responsible for connecting with potential customers and generating new leads for our company.Make outbound calls to prospective clients to introduce our products or services.Engage in conversation with prospects to understand their needs and provide tailored solutions.Qualify leads by...

  • Call Center Specialist

    1 week ago

    Lahore, Punjab, Pakistan Zameen Full time

    Get AI-powered advice on this job and more exclusive features.Zameen.com is looking to hire a passionate candidate for its Call Representative position.About Us:Zameen.com is Pakistan's largest online real estate portal connecting buyers with sellers within and outside the country. The company started its funding with its first round in 2012, which included...

  • Call Center Specialist

    3 weeks ago

    Lahore, Punjab, Pakistan Zameen Full time

    Get AI-powered advice on this job and more exclusive features.Zameen.com is looking to hire a passionate candidate for its Call Representative post.About Us:Zameen.com is Pakistan's largest online real estate portal connecting buyers with sellers within and outside the country. Zameen.com started its funding with its first round in 2012, which included angel...