Patient Calling Specialist

7 days ago


Lahore, Punjab, Pakistan Revcircle Full time
Patient Calling Specialist - Medical Billing & Revenue Cycle Management

Job Summary:

We are seeking a Patient Calling Specialist with experience in medical billing and revenue cycle management (RCM) to join our team. This role involves contacting patients of an orthopedic practice with pending balances, providing billing details, resolving queries, and encouraging timely payments before accounts go to collections.

Key Responsibilities:

  1. Call patients with outstanding balances, explain account details, and encourage payment.
  2. Provide accurate information on co-pays, deductibles, adjustments, write-offs, and insurance coverage.
  3. Address patient inquiries professionally and offer solutions based on billing guidelines.
  4. Use medical billing software to access and update patient records.
  5. Maintain detailed call logs and collaborate with internal teams for accurate account updates.

Required Qualifications:

  1. Experience in the medical billing and RCM industry, particularly in patient interaction roles.
  2. Familiarity with billing terms like EOB, co-pays, deductibles, and insurance eligibility.
  3. Proficiency in medical billing software.
  4. Strong communication and persuasion skills in English.
  5. Problem-solving ability to handle sensitive patient concerns.
  6. Experience in orthopedic practices is a plus.

Preferred Skills:

  1. Proven success in resolving patient balances and driving payments.
  2. Understanding of the healthcare revenue cycle.
  3. Strong negotiation and interpersonal skills.

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Administrative

Industries: Hospitals and Health Care

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan beBee Careers Full time

    Patient Interaction Specialist - Medical Billing and Revenue CycleKey Responsibilities:Contact patients with outstanding balances, explain account details, and encourage timely payments.Provide accurate information on co-pays, deductibles, adjustments, write-offs, and insurance coverage.Address patient inquiries professionally and offer solutions based on...


  • Lahore, Punjab, Pakistan beBeePatientService Full time

    Patient Service Representative Job DescriptionWe are seeking a skilled Patient Service Representative to join our team. This individual will be responsible for providing exceptional customer service and ensuring that patients receive the best possible care.Responsibilities:Contact patients via telephone prior to their scheduled appointment.Interview patients...


  • Lahore, Punjab, Pakistan beBeeClientRelations Full time

    Job DescriptionWe are seeking a skilled professional to join our team as a Client Relations Health specialist. In this role, you will be responsible for communicating with patients and their families, handling patient intake and scheduling appointments, maintaining accurate electronic health records, verifying benefits, and managing health insurance...


  • Lahore, Punjab, Pakistan beBeePatient Full time

    Job Type: Full-timePatient Service Representative Job DescriptionWe are seeking a dedicated and compassionate Patient Service Representative to join our team. In this role, you will be responsible for providing exceptional patient care and support.Key Responsibilities:Contact patients prior to their scheduled appointments to confirm details.Conduct thorough...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    A well-reputed organization in the Healthcare Sector is seeking the services of a well-experienced and qualified dermatologist/Skin Specialist.Job SpecificationSpecialized in skin-related matters, face, hair, and other skin-related problems of the patients.Experience Required: 3-4 years in a reputed institute.Dedicated to providing good quality healthcare...


  • Lahore, Punjab, Pakistan beBeeCare Full time

    Customer Support Specialist RoleWe are seeking a dedicated and empathetic Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service through phone and chat interactions.The ideal candidate will possess excellent communication skills, a calm demeanor under pressure,...


  • Lahore, Punjab, Pakistan FreeSpace Full time

    Direct message the job poster from FreeSpaceCOO at FreeSpace | Co-Founder of Drivedea | Expert in Scaling Startups & Engaging Software TalentRole DescriptionThis is a full-time hybrid role for a Call Center Specialist at FreeSpace. The Call Center Specialist will be responsible for customer support, communication, and providing excellent customer...


  • Lahore, Punjab, Pakistan beBeeCare Full time

    Job Title:">">Virtual Medical Navigator">Key Responsibilities: ">">Manage a patient queue to ensure timely appointments and follow-ups.">Match patients with appropriate imaging providers based on availability and needs.">Deliver outstanding support through phone, email, and SMS with professionalism and empathy.">">Qualifications:">">3+ years experience in...


  • Lahore, Punjab, Pakistan Cedar Financial Full time

    Join to apply for the Medical Billing Specialist role at Cedar FinancialJoin to apply for the Medical Billing Specialist role at Cedar FinancialGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Cedar FinancialLead Talent Acquisition Specialist || Technical & Non-Technical Recruitment || 360 Recruitment || Global...


  • Lahore, Punjab, Pakistan Software Finder Careers Full time

    Join to apply for the Call Outreach Specialist role at Software Finder CareersGet AI-powered advice on this job and more exclusive features.About The CompanyWelcome to Software Finder, a pioneering platform committed to simplifying the software selection process for businesses. We offer impartial reviews, expert guidance, and an extensive software database...