Administrative Assistant

5 days ago

Faisalabad City Tehsil, Pakistan beBee Careers Full time
Job Title: Office Administrator

We are seeking a highly organized and proactive Office Administrator to handle the day-to-day operations of a psychology practice. The ideal candidate will have excellent communication skills, with particular emphasis on crafting professional and respectful emails.

Key Responsibilities:
  • Inbox Management: Monitor and manage incoming communications, responding to client inquiries and resolving issues as needed.
  • Client Interaction: Respond to client queries with professionalism, providing assistance and problem-solving solutions.
  • Appointment Scheduling: Manage and schedule appointments for clients while ensuring efficient therapist rosters.
  • Financial Tasks: Process payments, invoices, and rebate claims in a timely and accurate manner.
  • Record Keeping: Maintain and update client records while ensuring confidentiality and accuracy.
  • Therapist Coordination: Manage therapist rosters, onboard new therapists, and assist with their offboarding process.
  • Report Generation: Create periodic reports based on practice needs and action as per therapist feedback.
  • Team Coordination: Facilitate communication within the team, ensuring everyone stays updated on key practice developments.
  • Content Management: Upload and schedule weekly blog posts and newsletters (content will be provided).
  • Continuous Improvement: Identify areas for improvement in communications & Standard Operating Procedures (SOPs) and suggest necessary changes.
Job Structure:
  • Remote Work: This is a home-based role that allows you to work independently from a remote location.
  • Morning Shift: The role will follow a morning shift, 5 hours, starting at 8 AM or earlier to utilize the most of the Australian business hours.
  • Paid Holidays: Except for certain holidays, employees will receive generous paid time off.
  • Benefits: This position comes with competitive bonuses and annual increments.
  • Training Period: The first month of the role will be dedicated to training on the Practice Management Software, learning company policies, and documenting Standard Operating Procedures (SOPs).
  • Probation Period: Following the initial month, you will enter a 2-month probation period during which you will have the opportunity to work independently and demonstrate the skills required for this role.

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