Senior Consultant Specialist

4 days ago


Hyderabad City Taluka, Pakistan beBeeServiceNow Full time 1,200,000 - 2,500,000

Embracing a challenging role that pushes your skills to the next level can be incredibly rewarding.

If you're looking for an opportunity that will help you stand out in the industry, consider joining our organization and unlocking your potential. Whether you aspire to reach new heights or explore a fresh direction, we offer opportunities, support, and rewards that will propel you forward.

We are one of the world's largest banking and financial services organizations, with operations in 64 countries and territories. Our goal is to be at the forefront of growth, enabling businesses to thrive and economies to prosper, ultimately helping people achieve their aspirations.

We are currently seeking an experienced professional to join our team as a senior consultant specialist.

In this role, you will:

  • Possess expertise in domains such as procurement, TPRM, GRC (desired).
  • Demonstrate strong stakeholder management skills and experience working with diverse clients globally.
  • Lead teams using agile methodologies and participate in all agile ceremonies.
  • Manage a POD of developers and testers, with knowledge of estimation techniques, release management, and deployments.
  • Have experience with ITSM, ITOM (Event Management and Integrations), SWD, CMDB, JavaScript, Smart Cloud Control Desk (Maximo), IBM Tivoli Netcool, and TBSM.
  • Create and implement business rules, UI actions, UI policies, and client scripts for ServiceNow applications.
  • Develop strategies to identify issues and gaps in ITSM and ITOM modules.
  • Configure event management including event mapping rules, transform rules, and alert rules.
  • Customize email notifications, inbound email actions, reports, and dashboards.
  • Implement integrations between ServiceNow and third-party applications using REST and SOAP APIs.
  • Create homepages and dashboards for stakeholders.
  • Configure access control lists (ACLs) based on security requirements and provide backup for activities like CMDB administration.
  • Create custom applications and modules in ServiceNow as per requirements.
  • Work with UI Builder, Export Sets, Service Portal, JavaScript, and Integration Hub.
  • Handle activities related to configuration such as creating roles, profiles, email services, page layouts, workflow alerts, actions, and approval processes.
  • Develop KPIs and generate ITSM performance metrics using ServiceNow Performance Analytics.
  • Stay updated with ServiceNow best practices, new features, and industry trends.
  • Experience with ServiceNow environment upgrades.

This position requires a unique blend of technical expertise and soft skills, making it an exciting opportunity for those who thrive in dynamic environments.

We are committed to providing a supportive and inclusive work environment that fosters growth and development. If you are passionate about technology and have a drive to succeed, we encourage you to apply for this role.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a team environment. If you are interested in exploring this opportunity further, please submit your application.



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