
Expert Customer Service Representative
2 weeks ago
As a Technical Support Specialist, you will be the face of our company, providing exceptional customer service to clients worldwide. Your primary role will be to troubleshoot technical issues and resolve claims in a timely and efficient manner.
Key Responsibilities:
- Provide assistance to customers with the claim filing process via phone call.
- Maintain the highest level of service by dealing with customers in a friendly, efficient, and attentive manner.
- Deliver an exceptional customer experience as measured by performance objectives and uphold the core values of our organization.
- Respond promptly to customer inquiries via phone.
- Perform troubleshooting on customers' products and provide accurate and efficient resolutions.
- Explain complex technical concepts in simple, easy-to-understand language to assist customers in resolving issues.
- Stay up-to-date by researching similar product symptoms to provide accurate solutions.
- Ensure compliance with all company policies, procedures, and practices.
Benefits:
- Competitive salary
- Medical insurance
- Provident fund
- Annual leaves
- Two days off per week
- Ergonomic furniture and infrastructure
- Referral rewards
- Annual increment
- Conveyance facility
- Loan facility
What We Offer:
- A positive work environment
- Opportunities for growth and development
- Recognition and rewards for outstanding performance
Why Choose Us:
- We value empathy and understanding in our interactions with customers and colleagues alike.
- We prioritize continuous learning and improvement in our processes and procedures.
- We foster a culture of transparency and open communication.
Requirements:
- Excellent English communication skills with a U.S. or UK accent.
- Ability to articulate thoughts clearly and concisely.
- Proficiency with MS Office, especially Excel and Word.
- O Levels/Matric or above qualification.
-
Customer Service Representative
1 week ago
Islamabad, Islamabad, Pakistan Spantronics Pvt Ltd Full timeHiring energetic Customer Service Representatives for our Rawalpindi Branches.Spantronics is hiring youth and training them with the perfect learning experience, enabling them to succeed. Make Spantronics the key to your career success.Do you have exceptional spoken English and expert sales skills? If yes, Spantronics is seeking Customer Service...
-
Customer Service Representative
4 weeks ago
Islamabad, Islamabad, Pakistan Inova BPO Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...
-
Customer Service Representative
5 days ago
Islamabad, Islamabad, Pakistan beBeeCommunication Full timeCustomer Service RepresentativeThis is a job opportunity for a Customer Service Representative to manage incoming calls and provide information to callers.About the PositionWe are seeking an individual with excellent communication and interpersonal skills to work in a fast-paced environment and handle multiple tasks simultaneously.
-
Customer Service Representatives
2 weeks ago
Islamabad, Islamabad, Pakistan Smart Resource Full timeCustomer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...
-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCustomer Service Representative - Educational CampaignsJob Description:We are seeking a highly motivated Customer Service Representative to promote our educational services across the globe.Main Responsibilities:Promote company services by contacting potential customers worldwide.Effectively address customer issues, complaints, and inquiries in a timely...
-
Customer Services Representative
3 weeks ago
Islamabad, Islamabad, Pakistan 247 Virtual Solution Full timeCustomer Services Representative - Medical BillingThis is a full-time night job. We are seeking Customer Service Representatives who are willing to work night shifts and are passionate about their work. The ideal candidate should value hard work and punctuality.Job SpecificationGood command of spoken EnglishAbility to learn new skills quicklyAbility to...
-
Customer Service Representative
1 week ago
Islamabad, Islamabad, Pakistan TJs DigiMark Full time1 day ago Be among the first 25 applicantsDirect message the job poster from TJs DigiMarkSCM | Sales Executive | Project Management | Customer Support | Inbound OperationsCustomer Support Representative (Cold Calling – Solar Campaigns)Company:TJ'S DigimarkLocation:F-11, Islamabad (On-site)Job Type:Full-timeShift Timings:5:00 PM – 2:00 AM (Night...
-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan MAKJ International Group Full timeThis is a full-time, on-site Customer Service Representative role. The individual will be responsible for managing a high volume of outbound calls, answering customer questions, providing insights and directions, and assisting with purchasing. The successful candidate must be able to memorize scripts and adapt quickly to changes in customer needs.Job...
-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Textar Technologies Full timeJob DescriptionThe primary role of the customer service representative is to interact with customers to address their concerns, answer their questions, and assist them with their needs. A customer service representative will often make quotations, answer customer phone calls and emails, and respond to customers' questions and concerns.Job...
-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Pulse Logic Full timeCustomer Service Representative Pulse Logic, Pakistan As a Customer Service Representative at Pulse Logic, you will play a pivotal role in ensuring our customers receive the best possible service. Your responsibilities will include:Customer Interaction: Engage with customers via phone, email, or chat to address inquiries, provide information, and resolve...