
Business Operations Expansion Specialist
1 day ago
Motive empowers operations teams with tools to enhance their work's safety, productivity, and profitability. For the first time, safety, operations, and finance teams can manage drivers, vehicles, equipment, and fleet-related expenses in a single system.
Combined with industry-leading AI, Motive's platform provides complete visibility and control while reducing manual workloads by automating and simplifying tasks.
The platform serves over 120,000 customers – from Fortune 500 enterprises to small businesses – across various industries.
As a Commercial Account Manager, you will collaborate with growing and strategically important customers. You will develop strong executive relationships and a deep understanding of your commercial clients' businesses to identify opportunities for growth and expansion.
A successful Commercial Account Manager is coachable, receptive to feedback, has a willingness to learn, and is open to embracing continuous improvement. Strong interpersonal skills, technical aptitude, and attention to detail are essential.
Key Responsibilities- Develop strong executive relationships and a deep understanding of commercial clients' businesses to identify growth opportunities.
- Conduct thorough needs analysis to align customer pain points with the Motive solution.
- Perform compelling product demos tailored to unique customer needs.
- Collaborate with cross-functional teams to optimize growth opportunities for customers.
- Manage contract renewals and minimize churn through proactive communication and strategic account planning.
- Bachelor's Degree (preferably an overseas degree from US/UK/Canada) and/or in-depth exposure to US/Canada/UK B2B customers.
- 4+ years of relevant or transferable work experience (post higher education degree).
- Demonstrated success in end-to-end sales or account management environment, including complex deal management.
- Effective leadership or influencing skills to manage internal stakeholders and customer executives.
- Strong relationship-building skills to engage decision-makers by understanding business challenges and mapping them to Motive's offerings.
We value diversity and welcome candidates from different backgrounds.
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