Senior Service Delivery Coordinator

2 weeks ago


Lahore, Punjab, Pakistan beBeeService Full time
Service Management Role

The Service Manager will oversee the delivery of high-quality service to customers and dealers, ensuring efficient resolution of complaints and reducing repeat repairs.

Key Responsibilities:
  • Coordinate regular visits to ASCs to monitor performance and provide guidance to Sales Teams and Dealers.
  • Ensure timely reporting and feedback to Head Office on critical issues.

Additionally, the Service Manager will be responsible for:

  • Managing spare part availability and maintaining sufficient stock according to market requirements.
  • Raising timely demands to arrange spare parts from Head Office and local purchases.
Quality Assurance

The Service Manager will ensure that all work adheres to defined standards and that service staff are educated and trained to effectively perform their responsibilities.

Requirements

The ideal candidate will possess:

  • Strong team building and customer orientation skills.
  • Supervisory experience in After-Sales Services, preferably in the Appliances Industry.

They will also have the ability to:

  • Manage operational expenditure within allocated resources.
  • Provide guidance to improve service quality levels.

  • Delivery Leader

    3 weeks ago


    Lahore, Punjab, Pakistan Delivery Associates Full time

    Join to apply for the Delivery Leader (Lahore, Pakistan) role at Delivery AssociatesJoin to apply for the Delivery Leader (Lahore, Pakistan) role at Delivery AssociatesGet AI-powered advice on this job and more exclusive features.Delivery Leader- PakistanYour role involves reforms implementation, building capacity ties for delivering priority initiatives,...

  • Delivery Leader

    2 weeks ago


    Lahore, Punjab, Pakistan Delivery Associates Full time

    Delivery Associates (DA) is a global consultancy helping the public sector deliver lasting impact through effective implementation. With roots in Deliverology and over a decade of experience, we support leaders from strategy to execution. Our remote team works worldwide with governments and philanthropies to scale results.We're committed to diversity,...

  • Delivery Leader

    3 weeks ago


    Lahore, Punjab, Pakistan Delivery Associates Full time

    Overview: Work with governments and public sector partners to take forward the reforms in service delivery, education, health, climate change and revenue. Your role involves reforms implementation, building capacity ties for delivering priority initiatives, and contributing to data system strengtheningJob DescriptionDelivery Associates (DA) works with...


  • Lahore, Punjab, Pakistan Sharp Brains Full time

    Sharp Brains Ltd., a global IT support and outsourcing company, is seeking an experienced Service Delivery Manager (SDM) to lead and ensure the effective delivery of technical support services across international teams. This full-time role, based in Johar Town, Lahore, demands strong leadership, deep technical knowledge, and hands-on experience in End-User...


  • Lahore, Punjab, Pakistan ITC Worldwide Full time

    DELIVERY DIRECTOR, IT SERVICES, ERP /CRM IMPLEMENTATIONJoin to apply for the DELIVERY DIRECTOR, IT SERVICES, ERP /CRM IMPLEMENTATION role at ITC WorldwideDELIVERY DIRECTOR, IT SERVICES, ERP /CRM IMPLEMENTATIONJoin to apply for the DELIVERY DIRECTOR, IT SERVICES, ERP /CRM IMPLEMENTATION role at ITC WorldwideGet AI-powered advice on this job and more exclusive...

  • Project Manager

    1 week ago


    Lahore, Punjab, Pakistan beBeeOperations Full time 800,000 - 1,200,000

    Job Title: Operations CoordinatorWe are seeking a self-motivated and experienced operations coordinator to manage the service delivery aspect of multiple IT projects for key international clients. We require candidates with a proven track record in project management, who can effectively coordinate with cross-functional teams to deliver high-quality...


  • Lahore, Punjab, Pakistan beBeeCustomer Full time 800,000 - 1,200,000

    Job DescriptionAs a senior customer service leader, you will oversee the Call Center and Delivery Riders team, ensuring compliance with key performance indicators (KPIs) for the Home Delivery department. Your primary responsibility will be to meet sales targets as per agreed plans.You will handle inbound home delivery requests, customer queries, and...


  • Lahore, Punjab, Pakistan beBeetechnical Full time

    Job SummaryThe IT Service Delivery Manager will oversee the lifecycle of unplanned IT service interruptions and malfunctions, ensuring minimal impact on business operations. Key responsibilities include managing incident reports, working on assigned projects, communicating with clients and partners, escalating technical crises, and providing analysis for...


  • Lahore, Punjab, Pakistan ITC Worldwide Full time

    About the job DELIVERY DIRECTOR, IT SERVICES, ERP /CRM IMPLEMENTATIONITC Business Applications DomainDelivery Practice is looking for an experienced and highly dynamic leader to take on a leadership role for TECHNICAL SERVICES & SUPPORT.The Delivery Director role is a critical leadership position responsible for managing and delivering the portfolio of large...


  • Lahore, Punjab, Pakistan beBeeGlobalITSM Full time 900,000 - 1,200,000

    Job DescriptionWe are looking for a skilled professional to manage the lifecycle of IT services, ensuring timely resolution of incidents and minimal impact on the business or users.The successful candidate will be responsible for executing incident management protocols, restoring IT services to normal operation as quickly as possible, and presenting...