Workforce Coordinator

6 days ago


Lahore, Punjab, Pakistan PNY Trainings Full time

PNY Trainings is seeking a highly skilled Human Resource Manager and Quality Assurance Officer to support our organization's growth.

The ideal candidate will possess a Master's degree and at least 2 years of experience in HR management, with a strong focus on quality assurance.

This role involves evaluating resumes and applications, creating job descriptions, conducting recruitment and selection processes, maintaining hiring records, handling customer inquiries, and addressing complaints in a professional manner.

Key Responsibilities
  1. Resume Screening and Application Processing: Assess resumes and applications to determine the most suitable candidates for open positions.
  2. Job Description Creation and Maintenance: Develop, revise, and maintain accurate and comprehensive job descriptions to support the recruitment process.
  3. Recruitment and Hiring: Conduct interviews, assess candidate skills, and make recommendations for hiring decisions.
  4. Hiring Record Keeping: Maintain detailed records of all hiring activities, including candidate interactions and selection outcomes.
  5. Customer Support: Handle customer inquiries professionally, providing excellent service to internal and external stakeholders.
  6. Complaint Resolution: Address customer complaints in a professional and timely manner, ensuring issues are resolved to the satisfaction of all parties involved.

Requirements

  • Education: Master's degree required.
  • Experience: At least 2 years of experience in HR management and quality assurance.


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