Technical Avaya Expert

3 days ago


Lahore, Punjab, Pakistan Avira Technologies Full time

Job Overview

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We are hiring an Avaya expert to join our team and work on various international projects. The ideal candidate must have hands-on experience with Avaya Aura Enterprise Contact Center, Avaya Proprietary recorder, and IP Office.

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Key Responsibilities

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  • Design and implement call center solutions using Avaya Aura Enterprise Contact Center.
  • Troubleshoot hardware allocations and resolve PRI/CO Trunks issues.
  • Configure/install soft phones and perform ARS Configuration.
  • Maintain systems and their applications, including any ancillary systems.
  • Coordinate, install, test, and troubleshoot transmission facilities (OC48, T3, T1 PRI, SIP, and DS0).
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About Us

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Avira Technology delivers technology-based strategic solutions to many companies around the world, providing high-quality business technology solutions that maximize returns on IT investments.

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Requirements

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  • Candidates must have experience in Client Enablement Services (CES), SAL Gateway, High Availability AES servers, G-450 Gateway, and ability to handle multiple priorities simultaneously.
  • Strong computer skills with emphasis on applications and ability to communicate complex technical information effectively to both technical and non-technical audiences.
  • Effective time management for involvement in special task order projects assigned by the supervisor.
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Contact Information

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Interested candidates can email their resume and mention the Job Title: Avaya Aura/Communication Manager Engineer in the subject line.

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Location

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Information Technology and Services - Lahore, Pakistan.



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