
Research Liaison
1 week ago
About the Role
As a key member of our team, you will be responsible for procuring comprehensive information on various data sets.
Our team predominantly supports the needs of our clients to access unique and exclusive data directly from the source.
We establish relationships with third parties to secure information that cannot be found anywhere else in the public domain.
This information is then provided to our clients through a workflow involving contacting firms to gather missing information.
You will work alongside our Market Intelligence dataset teams daily, utilizing internal tools to contact companies via phone and email.
The tasks would require calling and email outreach to companies regularly, making this a great opportunity to develop and hone your communication skills.
Additionally, you will be the last line of defense in resolving data queries and delivering timely and quality data to our clients.
Key Responsibilities:
- Procure comprehensive information on various data sets.
- Assist in resolving client questions as it relates to verifying information via company contacts.
- Work within parameters and with limited supervision to ensure quality and performance to set standards.
- Maintain up-to-date knowledge of content sets, industry trends, and reporting standards.
- Provide input and ideas for new collection methods and product enhancements related to covered content sets.
- Troubleshoot problems or issues and provide support to the team.
- Build and maintain relationships with external contacts as a means to actively track information on covered content sets.
What We're Looking For:
- Bachelor's degree in a relevant field (e.g., Business, Commerce, Administration).
- Advanced proficiency in English communication is a must.
- Candidate working in a similar sector would be preferred.
- Certification or knowledge/experience in MS-office (Excel, Word, PowerPoint) is a plus.
- Ability to work in rotational shifts is a requirement.
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