Customer Interaction Specialist

7 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Job Summary:

We are seeking an experienced Customer Services Specialist to join our team. The ideal candidate will have excellent interpersonal skills, computer literacy, and experience in customer service or call center environments.

The role involves managing day-to-day customer interactions and collections, working in a fast-paced and team-oriented environment with the ability to solve problems effectively.

Key Responsibilities:
  • Manage customer interactions and resolve issues efficiently
  • Collect payments from customers in a timely manner
  • Work collaboratively with colleagues to achieve team goals
  • Provide exceptional customer service through effective communication

Requirements:

  • Interpersonal Skills: Ability to communicate effectively with customers and colleagues
  • Computer Literacy: Proficient in using computer software and systems
  • Customer Service Experience: Minimum 1 year of experience in customer-facing roles
  • Problem-Solving Abilities: Ability to analyze problems and provide solutions

Benefits:

  • Fulfilling work environment with opportunities for growth and development
  • Competitive compensation package
  • Collaborative team culture

Seniority Level: Entry level

Employment Type: Full-time



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