
Portfolio Recovery Specialist
5 days ago
Job Title: Portfolio Recovery Specialist
Job Description: We are seeking an experienced Portfolio Recovery Specialist to manage recovery efforts and ensure portfolio health by monitoring overdue payments, negotiating repayment plans, and coordinating legal actions when necessary.
- Track overdue payments and maintain a dashboard of past-due borrowers.
- Contact customers via calls, messages, and visits to secure timely payments.
- Collaborate with origination and credit teams to identify and manage high-risk borrowers.
- Develop and negotiate repayment plans in line with company policy.
- Coordinate with legal teams on cases requiring legal action or repossession.
- Maintain accurate records of recovery activities and report on delinquency trends and outstanding dues.
- Support initiatives to reduce default rates and improve collection efficiency.
Key Responsibilities:
- Excellent communication and interpersonal skills
- Strong negotiation skills
- Experience in debt recovery or collections
- Basic understanding of credit and collections processes
- Proficiency in MS Office (Excel, Word)
- Ability to work under pressure and meet recovery targets
Job Rewards and Benefits:
- Health Insurance
- Incentive Bonus
- Leaves
- Life Insurance
- Medical
- Provident Fund
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