
International Customer Service Representative
4 days ago
Customer Service Representative Opportunity
We are seeking a talented and organized Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for assisting our clients' customers with their queries and concerns, providing accurate resolutions in accordance with defined processes.
Your primary responsibilities will include:
- Delivering exceptional customer service as measured by performance objectives and core values.
- Assisting customers with their items purchased through e-commerce websites.
- Conveying interest in each customer through courtesy, attention, and a friendly, caring image.
- Providing alternatives to products/items not available on e-commerce websites.
- Following standard processes and procedures when resolving issues.
- Staying up-to-date with latest updates on system information, process changes, and future updates.
- Overcoming objections and handling customer pushbacks effectively.
You will also have access to a range of benefits, including:
- Medical Insurance & OPD
- Provident Fund
- Leave Encashment
- Annual leaves
- On-job trainings
- Two days off in a week
- Ergonomic furniture and infrastructure
- Referral Rewards
- Annual Increment
- Conveyance facility
- Loan facility
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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