Customer Service Executive

1 day ago


Karachi, Sindh, Pakistan ABS INTERNATIONAL Full time

Build Your Career in Customer Dealing with ABS International

Are you passionate about customer service and ready to make a significant impact? ABS International is seeking a talented and experienced Logistics Customer Support Executive to join our team. If you're driven to create positive customer experiences and thrive in a dynamic environment, this is the perfect opportunity to take your career to the next level.

Job Responsibilities:

  • Provide Clear and Relevant Information: Offer customers accurate details about our products and services, ensuring they have the information needed to make informed decisions.
  • Address Customer Concerns: Respond to customer inquiries, resolve concerns, and provide effective solutions in a timely and professional manner. Focus on resolving issues to the customer's satisfaction.
  • Record & Maintain Accurate Customer Data: Engage with customers by recording their account details and ensuring all information is updated and accurate in the system, fostering strong customer relationships.
  • Build Strong Customer Relationships: Take ownership of customer complaints and concerns, working to resolve them efficiently while maintaining a positive, solution-oriented attitude. Ensure high-quality service delivery in every interaction.
  • Professional Customer Interaction: Always maintain a positive, enthusiastic, and professional demeanor during all customer interactions, contributing to an overall positive brand experience.
  • Enhance Customer Experience: Provide valuable input and innovative ideas to help improve processes and enhance the customer experience, ensuring continuous satisfaction and loyalty.
  • Product & Service Expertise: Stay up-to-date with the company's offerings, enabling you to answer inquiries confidently and offer informed, precise solutions to customers.

Why Join ABS International?

  • Competitive Salary & Bonuses: Enjoy a competitive salary between 30,000 - 60,000 along with performance-based bonuses and rewards for your hard work and dedication.
  • Generous Benefits Package: Take advantage of our generous annual leave policy and other employee benefits designed to support your well-being.
  • Paid Training Period: Benefit from a 3-5 day paid training session with refreshments provided, ensuring you're well-equipped to excel in your role.
  • Quick Onboarding: A one-month probationary period ensures a smooth transition into the role, with guidance and support along the way.
  • Career Growth Opportunities: ABS International is committed to nurturing talent and offering numerous opportunities for career advancement within a thriving organization.

Shift Timings:

  • 6:00 PM to 2:00 AM
  • 8:00 PM to 4:00 AM

Location:

  • Gulshan e Iqbal Block 13-C, conveniently located for easy access.

At ABS International, we believe that exceptional customer service is at the heart of our success. By joining our team, you'll play an important role in maintaining our high standards and building strong relationships with our customers. We're looking for enthusiastic, dedicated individuals who are eager to make a positive difference in the world of logistics customer support.

If you're ready to grow your career, be part of a dynamic team, and enjoy exciting benefits, apply now to become a Logistics Customer Support Executive at ABS International

Job Type: Full-time

Seniority Level: Entry level

Employment Type: Full-time

Industries: IT Services and IT Consulting

#J-18808-Ljbffr

  • Karachi, Sindh, Pakistan Cannar Venture Inc. Full time

    We are looking for - Customer Service ExecutiveQualification:MBA From Reputable UniversityExperience: 2 years in sales/ Customer Service ExecutiveJob Responsibilities:Conducting market research and identifying potential clientsBuild networks and derive sales for the projects assignedCall prospective customers and pitch them relevant projects with...


  • Karachi, Sindh, Pakistan Esire Full time

    Join to apply for the Senior Customer Service Executive role at Esire.Get AI-powered advice on this job and more exclusive features.Job Summary:We are looking for a Customer Service Executive with excellent communication skills and a strong work ethic to join our team.Key Responsibilities:Manage customer inquiries received via email professionally and...


  • Karachi, Sindh, Pakistan Sybrid Private Limited Full time

    Job Description:We are looking for a motivated and customer-focused Customer Service Representative to join our team. As a CSR, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience.Job Specification:Minimum qualification: Intermediate/A-LevelPrior customer service...


  • Karachi, Sindh, Pakistan Esire Full time

    Job Summary: We are looking for a Customer Service Executive with superior communication skills and a great work ethic to join our team.Key Responsibilities:Manage customer inquiries received via email with professionalism and a prompt response time.Address and resolve customer concerns regarding products and services.Handle dispute resolution, including...


  • Karachi, Sindh, Pakistan Limton Innovative Systems Full time

    About Us:Limton Group of Companies is a leading provider of Biometrics, AI-based IT Solutions, and Automation Systems Integration. With a commitment to innovation and customer satisfaction, we are looking to expand our customer service team in Karachi.Job Description:We are seeking aMale Customer Service Executiveto handle client interactions, resolve...


  • Karachi, Sindh, Pakistan Assent Executive Full time

    - Develops and manages an assigned geographical territory consisting of value-added resellers (volume and non-volume), strategic partners, prospects, and customers to increase Company's market share and revenue.- Prospects for new business, direct customer engagement, working with Solutions Partners to increase the Company's product knowledge and...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Are you passionate about delivering exceptional customer service in a fast-paced export environment?We are seeking an experienced and highly motivated Executive to join our team, responsible for providing top-notch support to our customers.Your key responsibilities will include:Export Documentation Expertise: You will possess a solid understanding of export...


  • Karachi, Sindh, Pakistan Tenfolds Media Full time

    Lead Service Executive / Business Development Tenfolds Media, Pakistan Tenfolds Media is looking to hire a Lead Service Executive-Business Development.Responsibilities:Establishing and maintaining effective working relationships with clients by providing excellent customer service.Ensuring that clients receive prompt responses to queries or...


  • Karachi, Sindh, Pakistan Snoonu Full time

    Join to apply for the Customer Support Executive role at SnoonuJoin to apply for the Customer Support Executive role at SnoonuGet AI-powered advice on this job and more exclusive features.A little bit about usAt Snoonu we believe that through technology anything is possible.Our visionis to be the first Qatari Super App that propels the region and its...


  • Karachi, Sindh, Pakistan Squatwolf Full time

    Executive Customer Happiness (Arabic Speaker)Join to apply for the Executive Customer Happiness (Arabic Speaker) role at SQUATWOLFExecutive Customer Happiness (Arabic Speaker)Join to apply for the Executive Customer Happiness (Arabic Speaker) role at SQUATWOLFFrom the love of gym and community, SQUATWOLF, a gymwear brand was established in Dubai, UAE, in...