Expert Oracle EPM Suite Support Professional

1 day ago

Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking an experienced professional to join our team as an Oracle EPM Suite Support Specialist. In this role, you will provide expert-level support for the Oracle EPBCS Suite and related modules. You will work closely with internal teams to address bugs, enhancements, and escalated issues.

Responsibilities:

  • Provide expert-level support for the Oracle EPBCS Suite and related modules (TRCS, EPM, PBCS, FCCS).
  • Troubleshoot complex issues in planning, forecasting, tax reporting, and financial consolidation.
  • Assist in system configuration, maintenance, optimization, and user training.
  • Engage directly with stakeholders to resolve support requests and ensure satisfaction.
  • Maintain detailed documentation of support efforts, resolutions, and best practices.
  • Collaborate with internal teams to address bugs, enhancements, and escalated issues.
  • Stay updated on Oracle Cloud enhancements, features, and best practices.

Requirements:

  • 3+ years of hands-on experience supporting Oracle EPBCS Suite.
  • Strong knowledge of EPBCS, TRCS, PBCS, FCCS, and EPM modules.
  • Proven client-facing support experience with effective communication and resolution skills.
  • Experience in at least one end-to-end EPBCS or EPM implementation is a plus.

Desirable Skills:

  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication abilities.
  • Familiarity with Oracle Cloud integrations and modules.
  • Experience in post-implementation support and system performance tuning.

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