Contact Centre Agent

* Inbound centres receive calls from customers and clients, e.g. queries, requests, orders and complaints.* Outbound centres contact potential customers and clients with the aim of gathering information or selling a product.* Typical work activities vary according to the type of centre but, generally speaking, tasks will involve: -* setting and meeting...

Job Overview:">We are seeking an experienced professional to oversee the daily operations of our contact centre, ensuring seamless communication with customers and clients.Key Responsibilities:Performance Monitoring:Establishing and meeting performance targets for speed, efficiency, sales, and qualityCentre Management:Overseeing the daily running of the call...

Job Overview:The Contact Centre Manager role is a strategic leadership position that requires exceptional leaders to manage daily operations, drive sales, and improve quality.Main Responsibilities:Data-Driven Decision Making: Set and meet performance targets for speed, efficiency, sales, and qualityDaily Operations Management: Manage the daily running of the...

Job SummaryThis role involves handling inbound calls to assist customers, address their queries and ensure excellent customer service are provided. It also includes providing outbound services or sales calls when required. Strong communication skills and ability to work on holidays are essential for this role.Key ResponsibilitiesHandle inbound calls, provide...

Job ID: 36363Location: Karachi, PKArea of interest: Customer ServicesJob type: Regular EmployeeWork style: Office WorkingOpening date: 13 Aug 2025Job SummaryThis role involves handling inbound calls to assist customers, address their queries and ensure excellent customer service are provided. It also includes providing outbound services or sales calls when...

Call Centre Representative - Night ShiftResponsibilities:Contact potential or existing customers to inform them about a product or serviceAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake...

WE ARE HIRING*Calling Executive*Timings: (6pm-12am)Qualification: Intermediate / A-Levels or aboveExperience: Fresh & Experienced (6 months)Salary: Market Competitive(Basic + Commission)Location: Gulshan-e-Iqbal 13-A, Near Expo Centre.Skills Required:Fluent in EnglishGood Communication SkillsConfident & Goal-OrientedSocial Media AwarenessEmployee Development...

Company DescriptionGlobal Bancassurance (GBA) Services Pvt Ltd is an entrepreneurial company based in Karachi, Pakistan. They specialize in third-party management of life insurance operations and primarily work with banks and life insurance companies. GBA brings together a wealth of experience and expertise in the Financial Services sector through its...

Job PurposeJoin our team at Emirates and play a key role in delivering world-class service. You'll help customers manage their travel plans, sell tickets and services, and provide expert guidance while supporting your team to achieve both individual and network-wide commercial goals.Deliver excellence, connect cultures, and grow your career as a Senior...

OverviewSenior Customer Sales and Service Agent - Karachi – EmiratesJoin our team at Emirates and play a key role in delivering world-class service. You'll help customers manage their travel plans, sell tickets and services, and provide expert guidance while supporting your team to achieve both individual and network-wide commercial goals.Deliver...