Contact Center Supervisor

Job PurposeThe Head of Contact Center will lead, manage, and optimize the operations of the bank's contact center, which includes both voice and chat support channels. The role will be responsible for ensuring exceptional customer experience, driving operational efficiency, and achieving service level targets. This position involves strategic planning,...

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35, ,000 PKR (based on skills and experience)Location: North Nazimabad, Block A,...

We are seeking a Program Manager with hands-on experience in leading CCaaS and Contact Center rollouts and transformations, focused on delivering scalable and seamless omnichannel customer experiences. The ideal candidate will be a strong cross-functional communicator, able to align business, operations, and development teams through fast-moving project...

Company Descriptionibex delivers innovative business process outsourcing (BPO), smart digital marketing, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Operating a global CX delivery center model with 34 facilities worldwide, ibex deploys next-generation technology to drive superior customer...

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

Role Description:This is a full-time on-site role as a Call Center Representative at TCS Private Limited in Karachi. The Call Center Representative will be responsible for ensuring customer satisfaction by providing exceptional customer support and service. This includes resolving customer inquiries and complaints, processing orders, and maintaining accurate...

Company DescriptionRenowned for our rolls and chutney, Hot N Spicy also specializes in a variety of cuisines from Chinese to Continental, Fast food to Desi and Traditional cuisines. We offer something for everyone and serve it Hot N Spicy.Role DescriptionThis is a full-time on-site role for a Call Center Manager located in Karachi Division. The Call Center...

A telecom company required Live chat officer who will dealKey Responsibilities:Respond promptly and professionally to customer queries via live chat.Provide accurate information regarding products, services, pricing, and policies.Troubleshoot basic technical issues or guide customers through processes.Escalate complex queries to appropriate departments while...

Job Type: Full-timeSchedule: Monday to Saturday, 6pm-2amJob SummaryABS International seeks a detail-driven Call Center Compliance Officer to maintain regulatory excellence and uphold integrity in our contact center operations. This role ensures organizational adherence to regulatory requirements and ethical standards in a fast-paced call center environment...

Location: Gulshan-e-Iqbal, Karachi (On-Site Position)Job Type: Full-timeSalary: Competitive SalarySchedule: Monday to Saturday, 6:00 PM - 2:00 AM PKTJob SummaryABS International seeks a detail-driven Call Center Compliance Officer to maintain regulatory excellence in our contact center operations. Ensure adherence to regulatory requirements and ethical...