Contact Center Supervisor

We are seeking a Program Manager with hands-on experience in leading CCaaS and Contact Center rollouts and transformations, focused on delivering scalable and seamless omnichannel customer experiences. The ideal candidate will be a strong cross-functional communicator, able to align business, operations, and development teams through fast-moving project...

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35, ,000 PKR (based on skills and experience)Location: North Nazimabad, Block A,...

Job TitleThe role of a supervisor in patient access is to ensure seamless communication between patients and the hospital staff. With the increasing demand for quality healthcare services, this position plays a crucial part in maintaining high standards of patient satisfaction and experience.This supervisory role involves coaching and guiding contact center...

Job Title: Inbound Contact Center ManagerAbout the RoleThe ideal candidate will be responsible for leading a team of inbound contact center agents, ensuring excellent customer service and resolving issues in a timely manner.A minimum of 5 years' experience in inbound customer service is required, with at least 3 years' experience in a supervisory or...

IntroductionThe Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across...

Job Opportunity: Contact Center RepresentativeAbout the RoleWe are seeking a highly skilled and motivated professional to provide exceptional customer service via phone calls.Main Responsibilities:Respond to client inquiries and address their concerns in a professional mannerEngage with clients through outbound calls to generate leadsEnsure data accuracy and...

Cloud Contact Center Operations SpecialistAs a Cloud Contact Center Operations Specialist, you will play a vital role in ensuring the smooth operation of global telephony and contact center services. This position requires strong analytical and problem-solving skills to troubleshoot operational issues related to Genesys and integrated platforms.Act as a...

Join to apply for the Supervisor Operations role at Sybrid Careers.Experience: Minimum 3 years in contact center operations or a relevant field.Office Location: Karachi.Shift: Rotational 8-hour shifts.Key ResponsibilitiesLead and manage technical support operations.Ensure SLA compliance and campaign performance.Monitor agent productivity and reduce shift...

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...