
Service Excellence Lead
7 hours ago
This is an exciting opportunity for a Service Excellence Lead to join our team and drive excellence in customer service delivery.
You will be responsible for developing and implementing strategies to improve customer satisfaction and ensuring that our customers receive exceptional service.
Key Performance Indicators- Measure and report on customer satisfaction levels.
- Monitor and analyze customer feedback to identify areas for improvement.
- Develop and implement plans to address customer concerns and issues.
We provide a comprehensive training program for our customer service team members to ensure they have the necessary skills and knowledge to deliver exceptional service.
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Service Excellence Officer
2 weeks ago
Saddar Town, Pakistan Teknika Corporation of Pakistan Full timeService Excellence OfficerTeknika Corporation of Pakistan is looking for a Service Excellence Officer to drive customer satisfaction and loyalty across our business. The successful candidate will be responsible for developing and implementing strategies to deliver exceptional customer experiences.Main Duties:Design and implement processes to measure and...
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Customer Services Lead
3 weeks ago
Saddar Town, Pakistan HRSI Full timeWe are looking for a Customer Services Lead for our chemical industry client based in Karachi.Requirements:Graduation, preferably in business and/or supply chain.4 to 5 years of relevant experience.Experience in customer service, supply chain, sales, and managing a team of about 8 Customer Service Officers (CSOs) for at least a year preferred.Provide...
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Customer Service Excellence Specialist
20 hours ago
Saddar Town, Pakistan beBee Careers Full time**Job Description:**We are seeking a highly skilled professional to provide exceptional customer service and resolve inquiries via call. The ideal candidate will be responsible for delivering outstanding customer experiences, assisting with ecommerce website-related issues, and conveying empathy through courteous communication.Key Responsibilities:Deliver...
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Instrument Service Lead
5 days ago
Saddar Town, Pakistan Hoora Pharma Full timeHoora Pharma is looking for a highly motivated and organized Instrument Service Lead to join our team.The ideal candidate will have extensive experience in instrument service, including BacT Alert, Dimension, Bep III, Immulite, Centaur, and ADVIA 1800.Responsibilities include addressing application problems nationwide, overseeing engineering activities, and...
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Customer Service Lead
2 weeks ago
Saddar Town, Pakistan KB Grammar Academy Full timeAbout the RoleThe Customer Service Lead will be responsible for analyzing and resolving service issues, informing management about complex client issues, and maintaining a client-focused environment within the team.The ideal candidate will ensure compliance with company policies and procedures, identify and develop new business opportunities, and utilize...
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Sales and Service Lead
4 days ago
Saddar Town, Pakistan beBee Careers Full timeRequirementsTo succeed in this role, you will need:Essential Skills:Graduation, preferably in business and/or supply chain.4 to 5 years of relevant experience in customer service, supply chain, sales, and team management.Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.A proven...
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Operations Excellence Lead
2 weeks ago
Saddar Town, Pakistan Imaze Full timeWe are looking for an exceptional Operation Manager who can take our business to new heights.The ideal candidate will be responsible for driving maximum results from callers, identifying innovative campaigns and sources, and fostering a result-oriented culture within the team.
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Customer Service Lead
2 weeks ago
Saddar Town, Pakistan Immigration Ways Full timeWe're seeking a Relationship Manager Professional to join our team at Immigration Ways.Your key responsibilities will include counseling potential and existing clients, developing strategies to improve client satisfaction and conversion, and maintaining strong working relationships.To succeed in this role, you'll need excellent communication skills, a...
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Operational Excellence Leader
2 weeks ago
Saddar Town, Pakistan Deewan-e-Khas Trading Full timeWe are seeking an experienced Operations Manager to join our team at Deewan-e-Khas Trading in Karachi. As an Operations Manager, you will be responsible for overseeing the day-to-day operational activities of our financial services business.About the RoleYou will work closely with senior management to ensure smooth and efficient operations, contribute to the...
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Service Operations Lead
2 weeks ago
Saddar Town, Pakistan Hoora Pharma Full timeSales Service Manager Job DescriptionThis role involves developing and implementing sales strategies to achieve business objectives. The successful candidate will work closely with cross-functional teams to identify market opportunities and develop effective sales plans.About the RequirementsTo be successful in this role, you will need:Minimum 5 years of...