
Customer Service Lead
3 days ago
The Customer Service Lead will be responsible for analyzing and resolving service issues, informing management about complex client issues, and maintaining a client-focused environment within the team.
The ideal candidate will ensure compliance with company policies and procedures, identify and develop new business opportunities, and utilize effective problem-solving and time management skills.
Key Deliverables- Analyze and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Maintain a client-focused working environment.
- Work in compliance with company policies and procedures.
- Identify and develop new business opportunities.
- Utilize effective problem-solving and time management skills.
- Assist in risk assessment and mitigation activities.
- Develop process improvements.
- Provide assistance to less experienced staff.
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Customer Services Lead
1 week ago
Saddar Town, Pakistan HRSI Full timeWe are looking for a Customer Services Lead for our chemical industry client based in Karachi.Requirements:Graduation, preferably in business and/or supply chain.4 to 5 years of relevant experience.Experience in customer service, supply chain, sales, and managing a team of about 8 Customer Service Officers (CSOs) for at least a year preferred.Provide...
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Customer Service Director
6 days ago
Saddar Town, Pakistan Human Resource Diversity Full timeCompany Overview:At Human Resource Diversity, we pride ourselves on fostering a culture of exceptional customer service.Our team is dedicated to providing unparalleled dining experiences that exceed our customers' expectations.We are seeking a talented individual to lead our customer service department and drive business growth through outstanding client...
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Customer Services Director
1 week ago
Saddar Town, Pakistan HRSI Full timeAbout HRSIWe are a leading provider of staffing services to the chemical industry. Our expertise lies in delivering high-quality customer service professionals who drive business success.
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Customer Service Director
3 days ago
Saddar Town, Pakistan Esquare Services (Pvt) Ltd Full timeWe are seeking a Customer Service Director to lead our Inbound Call Center team at Esquare Services (Pvt) Ltd. The ideal candidate should have at least 5 years of experience in inbound management and 3 years in a similar capacity. A graduate degree with excellent communication skills is essential.Key Performance IndicatorsSuccessfully implement Inbound...
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Customer Service Specialists
2 days ago
Saddar Town, Pakistan EMINENT4U Full timeCustomer Service Specialists / Call Center For Booking & Retention AgentsI'm looking forward to connect with Customer Service Specialists/Call Center Agents/ Booking & Retention agents with 1 - 2 years of International experience in Customer Services Department with excellent communication skills.Salary Starting from 50K up to 70K, commensurate with...
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Customer Service Officer
3 weeks ago
Saddar Town, Pakistan Teknika Corporation of Pakistan Full timeCustomer Service Officer Teknika Corporation of Pakistan, Pakistan Customer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business and in most cases will be:helping to develop a customer service policy for an entire organisation;managing a...
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Customer Service Manager
2 days ago
Saddar Town, Pakistan Teknika Corporation of Pakistan Full timeCustomer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Teknika Corporation of Pakistan. As a Customer Service Manager, you will play a key role in ensuring that our organisation meets the needs of our customers.Key Responsibilities:Develop and implement a customer service policy that aligns with our...
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Customer Service Specialist
3 weeks ago
Saddar Town, Pakistan Ark Global Full timeRequired Call Center Agent for Spectrum Sales and Billing:Are you a motivated and charismatic individual who excels at building relationships and closing deals? We have an exciting opportunity for you to become a part of our team as a Spectrum Sales Agent at Ark Global. As a Sales Agent, you'll be at the forefront of connecting customers with the...
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Head Of Customer Service
6 days ago
Saddar Town, Pakistan Human Resource Diversity Full timeHead Of Customer Service - Restaurant Human Resource Diversity, Pakistan The candidate will head the customer service department of the restaurant.Responsibilities include ensuring utmost customer satisfaction.The candidate will develop strategies to improve customer satisfaction.Job SpecificationThe candidate should have previous experience and expertise in...
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Customer Service Lead
2 days ago
Saddar Town, Pakistan Immigration Ways Full timeWe're seeking a Relationship Manager Professional to join our team at Immigration Ways.Your key responsibilities will include counseling potential and existing clients, developing strategies to improve client satisfaction and conversion, and maintaining strong working relationships.To succeed in this role, you'll need excellent communication skills, a...
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Customer Service Agent
2 days ago
Saddar Town, Pakistan EMINENT4U Full timeJob OverviewWe are seeking highly skilled Customer Service Agents to join our team as Booking and Retention Specialists. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to our clients.Key ResponsibilitiesManage and book large volumes of inbound and outbound calls in a timely and efficient...
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Customer Support Team Lead
2 weeks ago
Saddar Town, Pakistan Jagah Online Full timeJob Title: Customer Support Team LeadAbout the RoleWe are seeking an experienced Customer Support Team Lead to join our team at Jagah Online. As a key member of our customer support department, you will be responsible for leading a team of call centre executives and ensuring that they provide exceptional customer service.Key Responsibilities:Provide guidance...
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Customer Service Director
3 days ago
Saddar Town, Pakistan Car Junction Ltd Full timeSales and Customer Support ExpertWe are seeking a skilled Sales and Customer Support expert to join our team at Car Junction Ltd in Pakistan. The ideal candidate will have experience managing teams, guiding sales techniques, interacting with customers, reporting, and training staff.Key Responsibilities:Develop and implement sales strategies to drive business...
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Service Delivery Lead Position
1 week ago
Saddar Town, Pakistan HRSI Full timeHRSI Chemical Industry Job OpportunityAre you looking for a challenging role that involves managing a team of Customer Service Officers? Do you have experience in supply chain, sales, and team leadership?We are seeking a skilled professional to fill the position of Service Delivery Lead at our Karachi-based client site. As a key member of the customer...
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Customer Support Team Lead
2 days ago
Saddar Town, Pakistan Softech Microsystems Full timeJob DescriptionWe are seeking an experienced professional to fill the role of Customer Support Team Lead at Softech Microsystems. As a key member of our support team, you will be responsible for leading our customer service efforts and ensuring that we provide exceptional service to our clients.Main Responsibilities:Develop and implement effective customer...
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Customer Experience Manager Lead
4 days ago
Saddar Town, Pakistan Bachaa Party Full timeAt Bachaa Party, we're committed to delivering exceptional customer experiences across all touchpoints. We're seeking a highly skilled Customer Experience Manager Lead to join our team.Job ResponsibilitiesMeasure and analyze customer feedback and complaints from various channels, including our website, social media, and e-commerce platforms.Identify...
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Saddar Town, Pakistan Premier Tubular Inspection Service (Pvt.) Ltd. Full timePremier Tubular Inspection Service seeks a highly skilled IT Manager to lead our IT department. The successful candidate will be responsible for overseeing IT operations, implementing IT strategies, and ensuring the organization's IT infrastructure is secure and efficient.Main Responsibilities:Budgeting and resource managementProject managementVendor...
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Customer Service and Sales Team Supervisor
3 days ago
Saddar Town, Pakistan Al Baraka Apparel - Diners Full timeCompany OverviewAl Baraka Apparel - Diners is a dynamic and growing retail company, committed to delivering exceptional customer experiences and driving business growth. We are seeking an experienced and highly skilled Retail Store Manager to join our team, responsible for managing the day-to-day operations of our retail outlet.Key ResponsibilitiesOperations...
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Customer Service Director
3 days ago
Saddar Town, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeJob DescriptionThe role of the Operational Manager is to lead and manage the daily activities of our inbound and outbound call centres.
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Team Lead
2 weeks ago
Saddar Town, Pakistan Komkonsult Full timeJob SummaryKomkonsult is seeking a Team Lead - Customer Projects to oversee the delivery of our customer projects. The successful candidate will have a proven track record of success in project management, customer relationship building, and team leadership.Key Responsibilities:Project planning and executionCustomer relationship managementResource allocation...