
Operations and Customer Relations Manager
1 week ago
About Us
At Agentnoon Inc., we're dedicated to transforming the way companies plan and operate their workforce.
We're a YC-backed, hyper-growth startup founded by second-time entrepreneurs, and we're scaling rapidly.
Job DescriptionThis role is an opportunity for someone who wants to own and run everything related to smooth customer operations.
You will work closely with our CTO and play a critical role in ensuring our customers get the best experience with us.
Your Key Responsibilities- Foster strong relationships with customers to drive loyalty and growth.
- Identify opportunities to increase revenue through strategic sales and upselling.
- Effectively manage multiple customer projects to ensure timely delivery.
- Analyze and resolve complex customer issues to maintain high satisfaction levels.
- Provide regular updates on customer performance to inform business strategies.
- You have excellent communication skills and can build trust easily with customers.
- You're highly organized and able to manage multiple priorities in a fast-paced environment.
- You're a problem solver who thrives in dynamic environments and can adapt to changing circumstances.
- You're detail-oriented with a proactive approach to execution and a willingness to learn and take ownership.
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