Customer Experience Operations Lead

HBLTTI: 16210.36 (13-02-2025 - 18:30:00)Responsible for managing the customer life cycle which includes product proposition enhancement, customer service management & backend transaction processing.Key Responsibilities:Lead & provide strategic / operational guidance to the product development, client services unit & the operations team.Work with relevant...

Job DescriptionTalent Unlimited is hiring a Customer Experience Optimization Lead to enhance mobile banking app interfaces for an intuitive user experience.The successful applicant will work closely with digital teams to refine customer journeys, ensure clear and effective messaging across all customer touchpoints, leverage data to improve CX and address...

At hHELIOS, we are seeking a Customer Service Operations Lead to oversee the processing department and enhance current processes.Job ResponsibilitiesDeal directly with customers via phone, email, or face-to-face interactions.Respond promptly and thoroughly to customer inquiries.Resolve customer complaints efficiently.Obtain and evaluate relevant information...

Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

What We're Looking ForWe seek a motivated and organized individual with a passion for hospitality and customer service. As a Front Desk Supervisor at the Renaissance Pittsburgh Hotel, you will be responsible for driving operational excellence and ensuring our guests receive an exceptional experience.To succeed in this role, you will need to demonstrate...

Founded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and...

Job DescriptionSui Southern Gas Company Limited is seeking a highly skilled and experienced professional to fill the role of Customer Experience Director. This position plays a crucial part in enhancing and improving customer services across various departments, with a focus on sales, billing, and customer service.The ideal candidate will possess strong...

We're Flipdish, an Irish unicorn serving independent restaurants in a world transformed by tech. We've grown around our customers' needs, providing them with a suite of powerful tools and dedicated support. Our mission is to make running a restaurant satisfyingly simple.As a leader in the industry, we understand the importance of delivering exceptional...

About DarazDaraz is a leading e-commerce platform in South Asia, operating in Pakistan, Bangladesh, Sri Lanka, Nepal, and Myanmar. We empower over 100,000 active sellers with world-class marketplace technology.Our vision is to serve 100 million customers and businesses by 2030. We offer a unique opportunity to learn from the best in e-commerce (Alibaba...

Job SummaryWe are looking for an experienced product manager to join our team. The ideal candidate will have a strong background in product management, excellent communication skills, and the ability to work effectively in a fast-paced environment.About the RoleThis role is responsible for developing and executing product strategies that drive business...

Technical Support SpecialistThe Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding customers through the claim filing process via phone call. The Support will also assist customers with other queries/concerns and...

Job Description:We are seeking a highly skilled Customer Experience Champion to join our team at Recruit Best. This key role will play a vital part in delivering exceptional customer service and ensuring that every interaction meets the highest standards.Key Responsibilities:Deliver outstanding customer experiences by providing timely and effective support...

Key ResponsibilitiesDrive business growth through strategic planning and execution, focusing on underlying volume/sales growth.Enhance competitive visibility in stores by implementing effective retail strategies.Coordinate distributor/customer operational plans to ensure seamless execution.Negotiate joint business plans with customers to drive mutual...

Experience: 3+ years of experience in operational managementWe are looking for a detail-oriented and efficient Fulfilment Lead to join our team. As a Fulfilment Lead, you will play a pivotal role in ensuring the accurate and timely processing of customer orders.DescriptionThe ideal candidate should possess strong organizational skills, attention to detail,...

Role OverviewWe are seeking a Commercial Operations Lead to join our team at Hoora Group of Companies. The successful candidate will be responsible for leading and managing regional sales operations to drive growth and profitability.Main ResponsibilitiesLead and Manage Regional Sales Operations: Lead and manage regional sales operations to drive growth and...

**Job Description:**As a Sales Team Lead at Team A Ventures, you will play a critical role in driving sales performance and achieving business objectives.Key Responsibilities:Implementing Company objectives as outlined in the Sales Force Direction document.Managing sales team to highest standards of customer service.Interpreting space management and best...

As a Support Operations Lead at GE Solutions, you will be responsible for managing the entire Customer Support Team, suggesting ways, and providing timely feedback to the team for enhancing customer experience.You will analyze customer data to identify trends and opportunities, and develop and implement strategies to improve customer experience, leading to...

Job Overview">We are seeking a highly skilled and experienced Customer Service Operations Director to join our team at Sybrid (Pvt) Ltd - A Lakson Group Company.">About the Role">The successful candidate will be responsible for supervising complete sales operations, managing and achieving sales targets, planning and developing new methods to improve call...

We are seeking an experienced professional to lead our operations and technical wing as Operations and Technical Lead.The ideal candidate will have:Demonstrated leadership skills to develop and implement effective strategies.Excellent communication skills to effectively coordinate with customers.Strong analytical skills to review cases before presentation to...

Job Title: Customer Service Operations ManagerAbout UsPro Work Technical Services is a leading provider of call center services in Pakistan. With over 10 years of experience, we work with large enterprise companies internationally.Key ResponsibilitiesCall Center Leadership:Supervise and lead a team of call center agents to achieve sales targets and provide...