Head of Customer Services Operations

Role Summary:We are seeking an experienced Head of Service Quality to lead our Quality Team in delivering exceptional service quality and standards for local and international campaigns. The ideal candidate will have at least 13 years of working experience in the related field and be a senior manager specializing in quality control/assurance, BPO/services...

Changan Gul Motors requires a seasoned professional to head its 3S Dealership's After Sales Service Operations.Bolster relationships between department staff to boost productivity.Establish and enforce policies for timely warranty settlements.Streamline workshop operations to achieve improved profitability.Develop and execute customer retention strategies...

To head the service quality department, overseeing operations and problem-solving of a team to meet the required service quality and standards for local and international campaigns. Liaise with operation managers to ensure that the QA system is functioning properly. Manage the Quality Team, ensuring that quality operations are conducted according to...

Job SpecificationWe are seeking a highly skilled Head of Client Services to join our team. The successful candidate will be responsible for overseeing the delivery of client services across our organization.Key responsibilities will include:Managing client services operationsLeading cross-functional teams to deliver resultsDeveloping and implementing...

3-4 years of experience in customer service within the construction, chemical, cement, or other large manufacturing sectors.Responsibilities:Address customer inquiries and verify product availability.Track customer orders and manage order processing.Handle order cancellations, product returns, and exchanges.Resolve customer complaints promptly.Provide...

Key ResponsibilitiesThe Regional Service Delivery Head will be responsible for overseeing the delivery of client services across our regional offices. You will work closely with our client services teams to ensure that all services are delivered to the highest standard.Key responsibilities will include:Managing regional client services operationsLeading...

Job Overview">We are seeking a highly skilled and experienced Customer Service Operations Director to join our team at Sybrid (Pvt) Ltd - A Lakson Group Company.">About the Role">The successful candidate will be responsible for supervising complete sales operations, managing and achieving sales targets, planning and developing new methods to improve call...

September 09, 2024JOB DETAILS:Qualification & Experience:Engineering/Management Graduate (16 years of education) or Accounting Professional with 17 years of post-qualification experience including 5 years' experience in senior management/leadership role. Experience of working in Oil & Gas / Public Sector shall be preferred.Age: Should not exceed 57...

At hHELIOS, we are seeking a Customer Service Operations Lead to oversee the processing department and enhance current processes.Job ResponsibilitiesDeal directly with customers via phone, email, or face-to-face interactions.Respond promptly and thoroughly to customer inquiries.Resolve customer complaints efficiently.Obtain and evaluate relevant information...

Job Title: Head of Marketing Operations - Karachi. About Us: Rapid Security Guards (Pvt) Ltd. operates in Information Technology and Services sector. As a key player in this space, we're seeking a dedicated marketing expert who can help drive our growth strategy.Key ResponsibilitiesCollaborate with cross-functional teams to design and implement impactful...

Job Title: Assistant Manager AdministrationLocation: Head OfficeThe ideal candidate should possess excellent man management and facilities management skills, ensuring that office maintenance is carried out to a high standard within agreed budgets. They must also manage health and safety compliance at the office and other sites under supervision, including...

Aga Khan University is seeking a Head of IT Security Operations to lead our IT security operations team.Job ResponsibilitiesAs a Head of IT Security Operations, you will be responsible for leading the planning, execution, and monitoring of IT security operations activities across the organization.Your key responsibilities will include:Leading a team of IT...

Key ResponsibilitiesThe Head of IT Operations will be responsible for managing all aspects of our IT infrastructure, including hardware, software, and network systems. They will work closely with the IT team to ensure that all systems are running smoothly and efficiently, and that any issues are resolved quickly and effectively.The ideal candidate will have...

About The JobWe are seeking a highly motivated and results-driven Head of School Operations to join our team at TCF. As the leader of our school operations, you will be responsible for ensuring the smooth functioning of our schools, from administrative tasks to academic programs.

Head Of Supply ChainThis key position is located in Karachi, focusing on the strategic development and execution of supply chain operations.An ideal candidate will possess at least 10 years of experience in related fields, preferably in FMCG, poultry, or dairy sectors.Main ResponsibilitiesDirect a team of professionals with exceptional leadership...

Dmk Consultancy International is seeking a highly skilled and experienced Retail Operations Head.Job SpecificationThe ideal candidate should have a Graduate/Master's Degree qualification with 6-9 years of experience in Retail Management, including 4 years of managerial level experience.A strong understanding of retail operations, including stock management,...

1. Oversee and manage all operational functions, ensuring efficiency, compliance with Shariah principles, and alignment with the bank's strategic objectives.2. Lead and supervise the Call Center team to deliver exceptional customer service and resolve customer inquiries promptly.3. Develop, implement, and optimize operational policies, procedures, and...

HBLTTI: 16210.36 (13-02-2025 - 18:30:00)Responsible for managing the customer life cycle which includes product proposition enhancement, customer service management & backend transaction processing.Key Responsibilities:Lead & provide strategic / operational guidance to the product development, client services unit & the operations team.Work with relevant...

Join Our Team at ibex. PakistanTalent Acquisition Executive | Recruiter | Head HuntingAre you passionate about customer service and looking to take your career to new heights? We at ibex. Pakistan are hiring enthusiastic Customer Service Specialists to be a part of our innovative teamWhy Work with ibex. Pakistan?Subsidized Transport: Enjoy hassle-free...

We are looking for skilled sales coordinators to join our team at Alpha Online Services.The ideal candidate will be proficient in English, skilled in internet surfing and searching, and have a strong work ethic.As a sales coordinator, you will be responsible for various tasks, including working with clients, managing customer relationships, and achieving...