Outbound Sales Associate

2 days ago


Islamabad, Islamabad, Pakistan First Call Solutions Full time

We are seeking an Outbound Sales Associate to join our team at First Call Solutions. As a key member of our customer support team, you will be responsible for managing large volumes of outbound calls and providing timely resolutions to customer inquiries.

Key responsibilities include:

  1. Following established communication protocols to handle different topics with confidence and accuracy.
  2. Identifying customer needs, clarifying information, researching every issue, and providing tailored solutions and alternatives.
  3. Developing and maintaining positive relationships with customers, ensuring their satisfaction and loyalty.

In addition to these key responsibilities, the ideal candidate will possess excellent communication skills, strong phone and verbal communication skills, as well as active listening abilities. Previous experience in a customer support role is essential, with a minimum of 6 months of experience in a call center environment required.



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