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IT Network Support Specialist
4 hours ago
We are seeking an IT System and Network Support Officer to manage and enhance our IT infrastructure.
Key Responsibilities:
- Configure, maintain, and troubleshoot LAN, WAN, and wireless networks; ensure security and performance.
- Install, update, and maintain operating systems and applications; manage backups and recovery.
- Provide technical support, troubleshoot issues, and educate users.
- Manage user access, respond to security incidents, and ensure compliance.
- Monitor capacity, oversee hardware management, and assist with IT projects.
- Maintain system documentation and generate performance reports.
Requirements:
- Proficiency in LAN, WAN, and wireless networks.
- Experience with domain management and user groups.
- CCNA and Microsoft certifications are preferred.
- Strong understanding of network protocols, security practices, and system configurations.
- Proven experience in network and system administration of minimum 6 months.
Qualifications:
- Bachelor's degree in IT or related field, or equivalent experience.
- Proficient with Windows and Linux operating systems.
- Strong problem-solving and communication skills.
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