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Client Solutions Specialist

1 week ago

Rawalpindi Cantonment, Pakistan Axxon BPO Full time

About the Role

We are seeking a skilled Customer Retention Specialist to join our team. The successful candidate will have a proven track record in customer service, sales, or client relations, and excellent communication and interpersonal skills.

Key Responsibilities

  1. Build lasting relationships with clients through effective communication and problem-solving skills.
  2. Implement retention strategies to minimize churn and ensure customer satisfaction.
  3. Maintain accurate records of customer interactions and follow-up actions.
  4. Collaborate with other departments to address and resolve escalated issues.

What We Offer

  1. Competitive salary with performance-based incentives.
  2. Opportunity for growth and career advancement.
  3. Supportive and dynamic work environment.