Accounting Services Director

3 days ago


Zhob District, Balochistan, Pakistan NATIONAL TELEPHONE CO-OP ASSN Full time

We are seeking an experienced Billing Manager to join our team at NATIONAL TELEPHONE CO-OP ASSN. In this pivotal role, you will be responsible for managing the Billing Operations Department, ensuring seamless execution of financial operations, and driving business growth through process improvements.

Duties and Responsibilities:
  1. Department Oversight: Directly supervise the Billing Operations team, providing strategic guidance and leadership to achieve operational excellence.
  2. Reporting and Metrics: Analyze billing data to identify areas for improvement, track key performance indicators, and provide actionable insights to drive business decisions.
  3. Regulatory Compliance and Risk Management: Develop and implement strategies to ensure adherence to regulatory requirements, minimizing risk exposure and protecting the organization's reputation.
  4. Talent Acquisition and Development: Identify, recruit, and develop top talent to support the growth and success of the Billing Operations Department.
  5. Coaching and Performance Management: Foster a culture of continuous learning and professional development, providing coaching and performance evaluations to ensure staff members meet expectations.
  6. Stakeholder Engagement: Collaborate with internal and external stakeholders to resolve billing disputes, address customer concerns, and promote positive relationships.
  7. Number Porting and Billing: Coordinate local number portability, manage relationships with TEC companies and cellular service providers, and oversee porting requests and billing.
  8. Payment Processing and Online Collections: Oversee the collection and validation of online payments, ensuring timely and secure processing.


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