Operational Excellence Specialist

2 weeks ago

Saddar Town, Pakistan beBee Careers Full time

Shift Lead - Business Support Operations Overview:

  • Avoidance of Bottlenecks in Team Performance.

We are currently seeking an ambitious individual to manage our very diverse, large, and dynamic team of associates. If you're driven by leadership skills and willing to make a difference, this is the ideal position for you.

Responsibilities:

  • Maintain daily performance metrics and optimize processes.
  • Monitor time management including scheduling and forecasting.
  • Develop creative problem-solving strategies.
  • Solve root cause analysis issues.
  • Analyze data to inform process improvements.
  • Ensure KPI targets are met.

Requirements:

  • 1 year+ experience required.
  • Bachelor's degree in a relevant field preferred.
  • Fluent English and Urdu language proficiency necessary.
  • Excellent presentation and MS-Excel skills required.
  • Flexibility with operational rotating times essential.

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