E-Commerce Operations Expert
22 hours ago
E-commerce Operations Specialist
Key Responsibilities:- Manage store operations, ensuring seamless day-to-day activities
- Monitor inventory levels and coordinate timely restocking to maintain optimal stock positions
- Handle customer inquiries, feedback, and reviews in a professional manner
- Optimize product listings with engaging content that enhances user experience and boosts SEO performance
- Conduct thorough research on competitors and market trends to inform strategic decisions
- Process orders, track shipments, and ensure timely deliveries to meet customer expectations
- Collaborate with the team to develop and implement effective marketing campaigns
- Provide regular reports on sales performance, key metrics, and areas for improvement to inform business strategy
- Proven experience as an Operations Specialist or similar role
- Familiarity with e-commerce platforms and operational best practices
- Excellent communication skills in English
- Strong organizational and time-management abilities
- Proficient in using Microsoft Office Suite and Google Workspace
- Self-motivated, proactive, and able to work independently
- Ability to multitask and adapt quickly to changing priorities
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