
Call Center Representative
6 days ago
We are seeking a skilled Call Center Representative who can take ownership of resolving customer issues, complaints, and inquiries.
Key responsibilities include:
- Managing large volumes of outbound calls in a timely manner
- Following established communication scripts when handling different topics
- Identifying customers' needs, clarifying information, researching every issue, and providing solutions and alternatives
Requirements and Skills:
- Previous experience in a customer support role
- Strong communication skills
- Excellent phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Good learning skills
- At least 6 months of experience in a call center is required
This is a full-time opportunity based in Rawalpindi, Pakistan.
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