Call Center Representative

6 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking a skilled Call Center Representative who can take ownership of resolving customer issues, complaints, and inquiries.

Key responsibilities include:

  1. Managing large volumes of outbound calls in a timely manner
  2. Following established communication scripts when handling different topics
  3. Identifying customers' needs, clarifying information, researching every issue, and providing solutions and alternatives

Requirements and Skills:

  1. Previous experience in a customer support role
  2. Strong communication skills
  3. Excellent phone and verbal communication skills along with active listening
  4. Customer focus and adaptability to different personality types
  5. Good learning skills
  6. At least 6 months of experience in a call center is required

This is a full-time opportunity based in Rawalpindi, Pakistan.


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