Chief Growth and Operations Officer

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time
Drive Business Growth and Operational Excellence

We're seeking a Sales & Operations Lead to spearhead business growth and operational excellence. This dual-role manager will oversee a remote sales team, driving B2B and B2C client acquisition, while managing internal support operations related to therapist onboarding, performance tracking, and payouts.

Main Responsibilities:
  • Sales Team Management
    • Manage and mentor the remote sales team, setting weekly/quarterly goals and reviewing individual performance
    • Develop and iterate on sales playbooks, pitch decks, scripts, and CRM workflows
    • Monitor the full sales funnel—from lead generation to conversion—ensuring accurate and timely data entry in the CRM
  • Collaboration and Process Optimization
    • Collaborate with marketing to align campaigns with pipeline needs
    • Prepare weekly sales dashboards, KPIs, and executive summaries
    • Jump in on key calls with large B2B/B2C prospects (e.g. HR teams, institutions, insurance providers)
  • Operations and Therapist Management
    • Oversee therapist onboarding and credentialing, ensuring all documentation is accurate and timely
    • Build and maintain therapist records: active status, licensing, availability, and feedback
    • Create and own payout processes (e.g., monthly payout reconciliation, dispute resolution, onboarding new bank accounts)
    • Improve therapist experience and retention through structured communications and engagement
    Requirements:
    • 3–5 years of experience in sales, operations, or business management (startup or health/wellness sectors preferred)
    • Experience managing remote or hybrid teams, especially in sales or customer service
    • Hands-on familiarity with CRMs (HubSpot, Zoho, or similar), task tracking (ClickUp, Trello, etc.), and G-Suite
    • Strong communication skills—verbal and written—with ability to manage multiple stakeholders
    • Process-oriented mindset with a knack for building structure in chaotic startup environments
    • Deep empathy and cultural sensitivity
    Becoming Part of Our Team

This role offers a leadership position in a fast-growing, purpose-driven organization. You'll have opportunities for mentorship and close collaboration with the founding team, making real-world impact by transforming mental health access for underserved communities. Flexible remote work environment and growth potential into a Director-level role as the company scales.

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