Senior Support Associate
6 days ago
We are seeking a highly organized and proactive individual to join our team as an Administrative Assistant. This role is ideal for individuals who possess excellent organizational and multitasking abilities, strong communication and interpersonal skills, and the ability to handle sensitive information with confidentiality.
Key Responsibilities:
- Answer and direct phone calls, taking messages when necessary.
- Maintain detailed records of any incidents observed and report them to management.
- Handle staff inquiries, ensuring a high level of customer satisfaction.
- Assist in the preparation of regularly scheduled reports.
- Act as the point of contact for internal and external clients.
- Handle requests, feedback, and queries quickly and professionally.
- Assist with payroll processing and employee record-keeping.
- Monitor and respond to company emails and other forms of communication.
Requirements:
- Proven experience as an Administrative Assistant or in a similar role.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficiency in MS Office (MS Excel, MS Word, MS PowerPoint).
- Ability to handle sensitive information with a high degree of confidentiality.
- Strong attention to detail and problem-solving skills.
Benefits:
This role offers a challenging and rewarding work environment with opportunities for growth and development. We offer competitive compensation and benefits packages to attract and retain top talent.
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