Contact Professional

2 weeks ago


Karachi, Sindh, Pakistan beBeeContact Full time

We are seeking a highly skilled Contact Professional to make outbound and/or receive inbound calls to connect with customers, provide information, follow up on inquiries, and promote our services or products.

This role is essential to maintaining excellent customer relationships and ensuring effective communication. The ideal candidate will possess strong verbal communication skills, be fluent in English, and have excellent interpersonal and customer service skills.

Responsibilities:

  • Make outbound calls to prospective or existing clients/customers
  • Answer incoming calls and handle inquiries professionally
  • Follow scripts and sales techniques where applicable
  • Update and maintain accurate customer records
  • Schedule appointments or follow-ups as needed
  • Provide product/service information and resolve basic issues
  • Report call outcomes and customer feedback to management

Requirements:

  • Excellent verbal communication skills
  • Fluent in English
  • Strong interpersonal and customer service skills

Benefits of working with us:

  • Opportunity to work in a dynamic environment
  • Chance to develop your skills and knowledge
  • Competitive salary and benefits package

Seniority level: Entry-level

Employment type: Full-time



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