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Front Desk Customer Service Representative

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Lahore, Punjab, Pakistan beBeeFrontDesk Full time 3,000,000 - 5,000,000
Job Title: Front Desk Officer

Premio Travels is seeking a dynamic and result-oriented professional to lead its front desk operations. The ideal candidate must possess excellent leadership skills, be proactive in managing relationships within the company, and stay up-to-date on travel trends.

Key Responsibilities:
  • Welcome clients at the front desk and provide a warm greeting.
  • Address client queries and complaints professionally.
  • Offer guidance on visa and passport procedures.
  • Conduct research on various travel destinations and suggest suitable options for clients.
  • Stay updated on travel prices, customs, weather conditions, and reviews.
  • Book tickets, reserve accommodations, and arrange rental transportation.
  • Provide clients with valuable travel information and materials.
  • Collect deposits and maintain accurate records.
  • Stay current with industry trends and best practices.
Requirements:
  • Intermediate or Bachelor's degree
  • Fresh graduates with exceptional skills may also be considered.
  • Excellent communication skills and a pleasant personality are essential.
  • Fluency in English is mandatory.
What We Offer:

As a Front Desk Officer, you will have the opportunity to work in a fast-paced and dynamic environment, collaborating with a team of professionals who share your passion for delivering exceptional customer service.